Manufacturing's New Mandate: The Tools for Leadership

The CEO's Challenge. Total Quality, Just-in-Time, CIM: Partners of Competitors. The Relationship between Organizational Climate and TQ/JIT Effectiveness. The CEO's Style and Its Impact on TQ/JIT. Era Management: Steering the Company Through a Time of Change. Establishing Awareness. Setting a Strategy. Organizing for Effectiveness. Problem-solving Process. Now is the Time for Education. Institutionalizing Change: Making it Last.