论文信息 - Benchmarking critical factors for TQM

Benchmarking critical factors for TQM

Compares and contrasts the findings of an empirical analysis of the TQM critical factors in different parts of the world. Indicates that quality movement is on the rise worldwide. However, the emphasis on the TQM critical factors may vary from one region in the world to another.

Mohamed Zairi | Mohamed A. Youssef | M. Zairi

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