Constructing narratives using fast feedback

Museums and cultural institutions have expended considerable effort for over decades to link their exhibits to the life experiences of their visitors. With the temporal and spatial constraints of a user's visit to a museum exhibition, it has been difficult to collect as much information as the museum would like to obtain from visitors. This paper argues that the quality and quantity of that collective information correlates to the means the museum adopts to gather information from its users. We hypothesize that providing a convenient way for users to share information and to use short messages from fast feedback mechanisms will increase the chances of getting users to contribute their own narratives. The paper explores a solution for achieving the goal of gathering users' personal narratives and experiences by collecting their short messages from diverse social media including Twitter and Facebook through mobile devices.