A multiplayer team performance task: Design and evaluation

This chapter describes a Team Performance Task (TPT) that has been designed to assess the status of a three-person team operating a game-like multiplayer task requiring inter-player cooperation to achieve optimal performance effectiveness. The objective of the TPT is to extract features of an operational setting that may be integrated into a task scenario that will yield multi-dimensional indices of both individual and team performances that are sensitive to alterations in the workload parameters and to the skill level and cohesion of the players. The design of a prototype task is described in detail, and evaluative results based on observations of five groups of three players are presented to show the individual and team metrics of performance effectiveness that are made available with this task. Future applications of the TPT are suggested, to include its potential to diagnose and support the cohesiveness and operational readiness of teams operating within space-based and other challenging environments. Eric D. Gasior Institutes for Behavior Resources, USA Robert D. Hienz Johns Hopkins University School of Medicine, USA Steven R. Hursh Johns Hopkins University School of Medicine, USA Joseph V. Brady Johns Hopkins University School of Medicine, USA

[1]  Chun-hsi Vivian Chen,et al.  Interdependence and Organizational Citizenship Behavior: Exploring the Mediating Effect of Group Cohesion in Multilevel Analysis , 2009, The Journal of psychology.

[2]  D. Beal,et al.  Cohesion and performance in groups: a meta-analytic clarification of construct relations. , 2003, The Journal of applied psychology.

[3]  Steven R. Hursh,et al.  Behavioral and biological effects of autonomous versus scheduled mission management in simulated space-dwelling groups , 2011 .

[4]  Steven R Hursh,et al.  Economic demand and essential value. , 2008, Psychological review.

[5]  David R. Schaefer,et al.  The Value of Reciprocity , 2007, Social Psychology Quarterly.

[6]  Annelies E. M. Van Vianen,et al.  Personality in teams: Its relationship to social cohesion, task cohesion, and team performance , 2001 .

[7]  Gary Klein,et al.  Group cohesion in organizational innovation: An empirical examination of ERP implementation , 2006, Inf. Softw. Technol..

[8]  Joseph V. Brady,et al.  Behavioral Health Management of Space Dwelling Groups : Safe Passage Beyond Earth Orbit , 2007 .

[9]  Linda C. Schmidt,et al.  Collective efficacy beliefs in student work teams: Relation to self-efficacy, cohesion, and performance , 2006 .

[10]  Leo R. Vijayasarathy,et al.  The use of pattern-communication tools and team pattern recognition , 2005, IEEE Transactions on Professional Communication.

[11]  Clive J. Fullagar,et al.  Norming and Performing: Using Microworlds to Understand the Relationship Between Team Cohesiveness and Performance1 , 2008 .

[12]  Robb Willer Groups Reward Individual Sacrifice: The Status Solution to the Collective Action Problem , 2009 .

[13]  Ronald F. Piccolo,et al.  A META‐ANALYSIS OF TEAMWORK PROCESSES: TESTS OF A MULTIDIMENSIONAL MODEL AND RELATIONSHIPS WITH TEAM EFFECTIVENESS CRITERIA , 2008 .

[14]  Kip Canfield,et al.  Behavior Analysis of Team Performance: A Case Study of Membership Replacement , 2010 .

[15]  Daniel R. Ilgen,et al.  Enhancing the Effectiveness of Work Groups and Teams , 2006, Psychological science in the public interest : a journal of the American Psychological Society.

[16]  Bruce J. Avolio,et al.  A meta-analytic review of leadership impact research: Experimental and quasi-experimental studies , 2009 .

[17]  Uday S. Murthy,et al.  The effects of reward structure, media richness and gender on virtual teams , 2009, Int. J. Account. Inf. Syst..

[18]  David Gibson,et al.  International Journal of Gaming and Computer-Mediated Simulations , 2012 .

[19]  Stephen E. Humphrey,et al.  Developing a theory of the strategic core of teams: a role composition model of team performance. , 2009, The Journal of applied psychology.

[20]  John Forster Digital technologies and the Intensification of Economic and Organisational Mechanisms in Commercial Sport , 2009 .

[21]  Carl Gutwin,et al.  Usability heuristics for networked multiplayer games , 2009, GROUP.

[22]  T. Mitchell,et al.  Individual and group goals when workers are interdependent: Effects on task strategies and performance. , 1990 .

[23]  Barry Gerhart,et al.  Personnel psychology: performance evaluation and pay for performance. , 2005, Annual review of psychology.

[24]  Tristan E. Johnson,et al.  The Relationship between Shared Mental Models and Task Performance in an Online Team- Based Learning Environment. , 2008 .

[25]  Adam M. Grant,et al.  7 Redesigning Work Design Theories: The Rise of Relational and Proactive Perspectives , 2009 .

[26]  E. Salas,et al.  The science of training: a decade of progress. , 2001, Annual review of psychology.

[27]  Chih-Chien Wang,et al.  Helping Others in Online Games: Prosocial Behavior in Cyberspace , 2008, Cyberpsychology Behav. Soc. Netw..

[28]  Georg Juckel,et al.  Rules of social exchange: Game theory, individual differences and psychopathology , 2009, Neuroscience & Biobehavioral Reviews.

[29]  Steven R. Hursh,et al.  Effects of incentives on psychosocial performances in simulated space-dwelling groups , 2008 .

[30]  Nancy J. Cooke,et al.  On Teams, Teamwork, and Team Performance: Discoveries and Developments , 2008, Hum. Factors.

[31]  Marina Papastergiou Online Computer Games as Collaborative Learning Environments: Prospects and Challenges for Tertiary Education , 2008 .

[32]  J. George State or trait: Effects of positive mood on prosocial behaviors at work. , 1991 .

[33]  Patricia Paderewski,et al.  Design of educational multiplayer videogames: A vision from collaborative learning , 2009, Adv. Eng. Softw..

[34]  J. Brady,et al.  Behavioral health: the propaedeutic requirement. , 2005, Aviation, space, and environmental medicine.

[35]  Kip Canfield,et al.  Behavioral Systems Management of Confined Microsocieties: An Agenda for Research and Applications , 2009 .

[36]  B. Mullen,et al.  The relation between group cohesiveness and performance: An integration. , 1994 .

[37]  J. Mathieu,et al.  The influence of shared mental models on team process and performance. , 2000, The Journal of applied psychology.

[38]  M. Mayo Video Games: A Route to Large-Scale STEM Education? , 2009, Science.

[39]  Henry H. Emurian,et al.  Managing programmed instruction and collaborative peer tutoring in the classroom: Applications in teaching Java™ , 2008, Comput. Hum. Behav..

[40]  John S. Gero,et al.  Effects of social learning and team familiarity on team performance , 2009, SpringSim '09.

[41]  Sharon K. Parker,et al.  Putting job design in context: Introduction to the special issue , 2010 .

[42]  C. Anderson,et al.  The Effects of Prosocial Video Games on Prosocial Behaviors: International Evidence From Correlational, Longitudinal, and Experimental Studies , 2009, Personality & social psychology bulletin.

[43]  K. Kraiger,et al.  Benefits of training and development for individuals and teams, organizations, and society. , 2009, Annual review of psychology.

[44]  Crystle Martin,et al.  A Cross Case Analysis of Two Out-of-School Programs Based on Virtual Worlds , 2012, Int. J. Gaming Comput. Mediat. Simulations.

[45]  Traci Carte,et al.  Cohesion in virtual teams: validating the perceived cohesion scale in a distributed setting , 2006, DATB.

[46]  Nancy J. Stone,et al.  Understanding coordination in computer-mediated versus face-to-face groups , 2008, Comput. Hum. Behav..

[47]  Laura A. Hambley,et al.  Bringing Group-Level Personality to the Electronic Realm: A Comparison of Face-to-Face and Virtual Contexts , 2009 .

[48]  Kevin J. Murphy,et al.  Compensation and Incentives: Practice vs. Theory , 1988 .

[49]  John Forster,et al.  Digital Sport for Performance Enhancement and Competitive Evolution: Intelligent Gaming Technologies , 2009 .

[50]  Alan R. Dennis,et al.  Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members , 2009, J. Manag. Inf. Syst..

[51]  Bianca Beersma,et al.  The Effect of a Team Strategy Discussion on Military Team Performance , 2009 .

[52]  Jon S. Bailey,et al.  The Effects of Group and Individual Monetary Incentives on Productivity of Telephone Interviewers , 2000 .

[53]  R Darin Ellis,et al.  NASA TLX: Software for assessing subjective mental workload , 2009, Behavior research methods.

[54]  M. Cruz-cunha,et al.  Business, Technological, and Social Dimensions of Computer Games: Multidisciplinary Developments , 2011 .