Context Matters. A Social Informatics Perspective on the Design and Implications of Large-Scale e-Government Systems

Most experiments with participative design are with small scale, stand alone and not very strategic applications of ICT in organisations . However, modern ICT applications are increasingly based on complex and large scale n etwork technologies. What PD issues arise in this type of projects? What methods can be used for user participation? And, what does this imply for PD strategies?

[1]  Rob Kling,et al.  What Is Social Informatics and Why Does It Matter? , 2007, D Lib Mag..

[2]  K. Kenski.  To I-Vote or Not to I-Vote? , 2005 .

[3]  N. Oudshoorn,et al.  Configuring the User as Everybody: Gender and Design Cultures in Information and Communication Technologies , 2004 .

[4]  T. Hall,et al.  Point, Click, and Vote: The Future of Internet Voting , 2003 .

[5]  Rob Kling,et al.  Reconceptualizing Users as Social Actors in Information Systems Research , 2003, MIS Q..

[6]  Lim Siew Siew,et al.  E-Government in Action , 2003 .

[7]  Michael Sommer,et al.  The World of E-Government , 2003 .

[8]  Kjell Hansson Mild,et al.  Further aspects on cellular and cordless telephones and brain tumours. , 2003, International journal of oncology.

[9]  K. H. Mild,et al.  Cellular and cordless telephones and the risk for brain tumours , 2002, European journal of cancer prevention : the official journal of the European Cancer Prevention Organisation.

[10]  N. Clayton.  SCOT: Does It Answer? , 2002 .

[11]  R. Gibson,et al.  Elections Online: Assessing Internet Voting in Light of the Arizona Democratic Primary , 2001 .

[12]  Reinhard Riedl,et al.  Interdisciplinary Engineering of Interstate E-Government Solutions , 2001, Cognitive Technology.

[13]  J. V. Dijk,et al.  Digital Democracy: Issues of Theory and Practice , 2001 .

[14]  B. Earl.  Votescam: The Stealing of America , 2000 .

[15]  Morris Sloman,et al.  A survey of trust in internet applications , 2000, IEEE Communications Surveys & Tutorials.

[16]  Benjamin B. M. Shao,et al.  The relationship between user participation and system success: a simultaneous contingency approach , 2000, Inf. Manag..

[17]  Rob Kling,et al.  Learning About Information Technologies and Social Change: The Contribution of Social Informatics , 2000, Inf. Soc..

[18]  C. D. Mote,et al.  Report of the national workshop on internet voting: issues and research agenda , 2000, DG.O.

[19]  G. Rowe,et al.  Public Participation Methods: A Framework for Evaluation , 2000 .

[20]  Mark E. Warren,et al.  Democracy and Trust: Frontmatter , 1999 .

[21]  David Skinner,et al.  Valuing Technology: Organisations, Culture and Change , 1999 .

[22]  Naomi Ellemers,et al.  Social Identity: Context, Commitment, Content , 1999 .

[23]  Mark I. Hwang,et al.  The effect of user engagement on system success: A meta-analytical integration of research findings , 1999, Inf. Manag..

[24]  Donald A. Norman,et al.  The invisible computer , 1998 .

[25]  Rob Kling,et al.  Computerization Movements and Tales of Technological Utopianism , 1995, Computerization and Controversy, 2nd Ed..

[26]  Angèle L. M. Cavaye,et al.  User participation in system development revisited , 1995, Inf. Manag..

[27]  Thomas J. Misa,et al.  Managing Technology in Society , 1995 .

[28]  R. Spears,et al.  Panacea or Panopticon? , 1994 .

[29]  L. Mathiassen,et al.  Computers in Context: The Philosophy and Practice of Systems Design , 1993 .

[30]  P. Rosen,et al.  The Social Construction of Mountain Bikes: Technology and Postmodernity in the Cycle Industry , 1993 .

[31]  L. Winner.  Upon Opening the Black Box and Finding It Empty: Social Constructivism and the Philosophy of Technology , 1993 .

[32]  Steven E. Miller.  From system design to democracy , 1993, CACM.

[33]  Ina Wagner,et al.  A web of fuzzy problems: confronting the ethical issues , 1993, CACM.

[34]  Michael J. Muller,et al.  Participatory design , 1993, CACM.

[35]  Erran Carmel,et al.  PD and joint application design: a transatlantic comparison , 1993, CACM.

[36]  J. Gornostaev,et al.  Human-Computer Interaction , 1993, Lecture Notes in Computer Science.

[37]  Donald A. Norman,et al.  Things That Make Us Smart: Defending Human Attributes In The Age Of The Machine , 1993 .

[38]  Eileen Green,et al.  Gendered by Design? Information Technology and Office Systems. Gender and Society: Feminist Perspectives on the Past and Present Series. , 1993 .

[39]  Rob Kling,et al.  Audiences, Narratives, and Human Values in Social Studies of Technology , 1992 .

[40]  Jacky Swan,et al.  Organizational decision-making in the appropriation of technological innovation : cognitive and political dimensions , 1992 .

[41]  Kjeld Schmidt,et al.  Taking CSCW seriously , 1992, Computer Supported Cooperative Work (CSCW).

[42]  Terry Trickett,et al.  Design at Work , 1992 .

[43]  Iskender Giikalp,et al.  On the Analysis of Large Technical Systems , 1992 .

[44]  R. Kling.  Computerization and Social Transformations , 1991 .

[45]  S. Woolgar.  The Turn to Technology in Social Studies of Science , 1991 .

[46]  R. Spears,et al.  De‐individuation and group polarization in computer‐mediated communication , 1990 .

[47]  S. Woolgar.  Configuring the User: The Case of Usability Trials , 1990 .

[48]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[49]  T. Winograd,et al.  Understanding computers and cognition , 1987 .

[50]  D. Noble,et al.  Social Construction of Technology@@@A Review of Forces of Production: A Social History of Industrial Automation , 1986 .

[51]  Stewart Russell.  The Social Construction of Artefacts: a Response to Pinch and Bijker , 1986 .

[52]  T. P. Hughes,et al.  Networks of Power: Electrification in Western Society , 1984 .

[53]  Nathan Rosenberg,et al.  Inside the black box , 1983 .

[54]  L. G. Tornatzky,et al.  Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings , 1982, IEEE Transactions on Engineering Management.

[55]  Thomas P. Moran,et al.  The Command Language Grammar: A Representation for the User Interface of Interactive Computer Systems , 1981, Int. J. Man Mach. Stud..

[56]  Peter van den Besselaar,et al.  Security as belief user's perceptions on the security of electronic voting systems , 2004 .

[57]  Melanie Volkamer,et al.  From Legal Principles to an Internet Voting System , 2004, Electronic Voting in Europe.

[58]  Cyrus C. M. Mody.  Small, but Determined: Technological Determinism in Nanoscience , 2004 .

[59]  Anna Shubina,et al.  Design and Prototype of a Coercion-Resistant, Verifiable Electronic Voting System , 2004, PST.

[60]  A. Casini,et al.  Towards a Social Representational Approach to citizenship: Political positioning in lay conceptions of the Belgian and the European citizen , 2003 .

[61]  Peter R. Monge,et al.  Theories of Communication Networks , 2003 .

[62]  S. Reicher,et al.  Citizenship, participation and identity construction: Political mobilization amongst British Muslims , 2003 .

[63]  C. Staerklé,et al.  Consensus and conflict in lay conceptions of citizenship: Why people reject or support maternity policies in Switzerland , 2003 .

[64]  John Paul Gibson,et al.  Electronic Voting: A Safety Critical System , 2003 .

[65]  Lelia Green,et al.  Communication, technology and society , 2002 .

[66]  S. Coleman,et al.  Bowling Together: Online Public Engagement in Policy Deliberation , 2001 .

[67]  Joe Mohen,et al.  The case for internet voting , 2001, CACM.

[68]  Hans A. von Spakovsky,et al.  Gauging the risks of internet elections , 2001, CACM.

[69]  H. Buhl,et al.  Information Age Economy , 2001 .

[70]  Robert D. Putnam,et al.  Bowling alone: the collapse and revival of American community , 2000, CSCW '00.

[71]  H. Rosenbaum.  Context matters: Towards a concept of the organizational information environment , 1999 .

[72]  Olivier Coutard,et al.  The Governance of Large Technical Systems , 1999 .

[73]  Manuel Castells,et al.  The Information Age: Economy, Society and Culture , 1999 .

[74]  D. Hoffman,et al.  Building Consumer Trust in Online Environments: The Case for Information Privacy* , 1998 .

[75]  Damian Tambini,et al.  Cyberdemocracy: Technology, Cities and Civic Networks , 1998 .

[76]  I.Th.M. Snellen,et al.  Public administration in an information age : a handbook , 1998 .

[77]  S. Alexander Haslam,et al.  Stereotyping and social influence: Foundations of stereotype consensus. , 1997 .

[78]  John Grin,et al.  Technology Assessment through interaction. A guide , 1997 .

[79]  P.A.A. van den Besselaar,et al.  Studies in Social Aspects of Information Technology , 1996 .

[80]  Nicholas Negroponte,et al.  Being Digital , 1995 .

[81]  J. Wajcman.  Feminism Confronts Technology , 1991 .

[82]  Colin Potts,et al.  Design of Everyday Things , 1988 .

[83]  D. Edge,et al.  The social shaping of technology , 1988 .

[84]  Jerry Mander,et al.  Four Arguments for the Elimination of Television , 1978 .