A Framework for Enriched, Controlled On-line Discussion Forums for e-Government Policy-making

The paper motivates and proposes a framework for enriched on-line discussion forums for e-government policy-making, where pro and con statements for positions are structured, recorded, represented, and evaluated. The framework builds on current technologies for multi-threaded discussion lists by integrating modes, natural language processing, ontologies, and formal argumentation frameworks. With modes other than the standard \reply comment", users specify the semantic relationship between a new statement and the previous statement; the result is an argument graph. Natural language processing with a controlled language constrains the domain of discourse, eliminates ambiguity and unclarity, allows a logical representation of statements, and facilitates information extraction. However, the controlled language is highly expressive and natural . Ontologies represent the knowledge of the domain. Argumentation frameworks evaluate the argument graph and generate sets of consistent statements. The output of the system is a rich and articulated representation of a set of policy statements which supports queries, information extraction, and inference.