Workplace Information Literacy: Co-designed Information Experience-Centered Systems and Practices

A collaborative design initiative in a North American academic library was initiated in 2016 to enhance information literacy and enrich learning conditions in the workplace. This paper describes co-workers’ information intensive and learning centered design processes, which intend to further collective capacity for ‘using information to learn’ over a twelve-month period. Throughout, attention focused on aspects of informed learning - being aware of the kinds of information we are using, how we are using information and how different forms of information come together to inform and transform our work. Reflection and dialogue on information experience stories further aimed to inform information experience design - to allow individuals and groups to experience information and the information environment surrounding it in a range of increasingly complex ways which offers them a richer, broader and more effective information engagement experience.

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