Communication Apprehension: Implications for Management and Organizational Behavior

Over the past nine years, an enormous amount of research has been conducted on the communication apprehension construct; however, neither this research nor its implications have been discussed in the management or organizational behavior literature. The intention of this paper is to make management and organizational behavior researchers aware of the nature of the construct, research conducted to date, and some of the implications for on-going organizations. It is argued that an understanding of the workings of this variable offers rich potential for improving our understanding of behavior in work organizations. Eleven hypotheses for further research are suggested.

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