Anthropomorphic design for an interactive urban robot: the right design approach

The paper presents the first step of a user-centered design process for a robot designated to operate in urban public space. A participatory design workshop was conducted to challenge the anthropomorphic design approach assumed by the designers and elicit user requirements for the design. In contrast to the expectations, the results show a tendency towards a preference of a non-anthropomorphic design.

[1]  Pei-Luen Patrick Rau,et al.  A Cross-cultural Study: Effect of Robot Appearance and Task , 2010, Int. J. Soc. Robotics.

[2]  Sonya S. Kwak,et al.  Focus group interview for designing a growing robot , 2009, 2009 4th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[3]  Sven Wachsmuth,et al.  What can I do for you? Appearance and Application of Robots , 2007 .

[4]  Britta Wrede,et al.  Domestic Applications for social robots - a user study on appearance and function , 2008 .

[5]  Sara B. Kiesler,et al.  Mental models of robotic assistants , 2002, CHI Extended Abstracts.

[6]  Min Kyung Lee,et al.  Designing Adaptive Robotic Services , 2009 .

[7]  Sara B. Kiesler,et al.  The advisor robot: tracing people's mental model from a robot's physical attributes , 2006, HRI '06.

[8]  H. Huttenrauch,et al.  User centered design for intelligent service robots , 2000, Proceedings 9th IEEE International Workshop on Robot and Human Interactive Communication. IEEE RO-MAN 2000 (Cat. No.00TH8499).

[9]  Manfred Tscheligi,et al.  Autonomous vs. tele-operated: How people perceive human-robot collaboration with HRP-2 , 2009, 2009 4th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[10]  Stephanie Rosenbaum,et al.  Focus groups in HCI: wealth of information or waste of resources? , 2002, CHI Extended Abstracts.