Holism and social responsibility for tourism enterprise governance

Purpose – This paper strives for stressing the need for tourism enterprises' (TEs') policy/governance innovation towards more social responsibility for stimulating their competitiveness. The purpose is to develop suggested content-related guidelines for developing social responsible TE policy and to show the practical implementation guidance for implementation of the theoretical research. According to the authors' knowledge, this has not yet been researched in the field of tourism industry (TIN). Design/methodology/approach – The MER model of integral management has been upgraded by Mulej's Dialectical Systems Theory. The authors considered all relevant and only the essential aspects needed for a requisitely holistic approach towards developing the guidelines for innovating the TEs' policy/governance. Findings – Innovation of TEs' policy/governance is possible only with the requisitely holistic and dialectical approach. TEs that will be able to track the suggested guidelines of tourism policy/governance i...

[1]  Matjaž Mulej,et al.  Systems theory: a worldview and/or a methodology aimed at requisite holism/realism of humans' thinking, decisions and action , 2007 .

[2]  Jernej Belak,et al.  Corporate Governance and the Practice of Business Ethics in Slovenia , 2013 .

[3]  Andrea Pérez,et al.  Measuring Corporate Social Responsibility in tourism: Development and validation of an efficient measurement scale in the hospitality industry , 2013 .

[4]  Igor Vrečko,et al.  Eco-labels and Schemes: A Requisitely Holistic Proof of Tourism's Social Responsibility? , 2015 .

[5]  Mojca Duh,et al.  The Integration and Requisite Holism of the Enterprises' Governance and Management as Preconditions for Coping with Global Environmental Changes , 2011 .

[6]  Julie Whitfield,et al.  Measuring and Examining the Relevance of Discretionary Corporate Social Responsibility in Tourism , 2012 .

[7]  Igor Vrečko,et al.  Project Management Supports (Requisitely) Holistic: Socially Responsible Action in Business Systems , 2013 .

[8]  D. Hall,et al.  Tourism development in contemporary Central and Eastern Europe: challenges for the industry and key issues for researchers. , 2011 .

[9]  Janko Belak,et al.  Integral Management: Key Success Factors in the MER Model , 2012 .

[10]  E. Byrd.  Stakeholders in sustainable tourism development and their roles: applying stakeholder theory to sustainable tourism development , 2007 .

[11]  X. Font,et al.  Doing good to do well? Corporate social responsibility reasons, practices and impacts in small and medium accommodation enterprises , 2012 .

[12]  N. Frey,et al.  Responsible tourism management: the missing link between business owners' attitudes and behaviour in the Cape Town tourism industry. , 2010 .

[13]  Lei Wang,et al.  Values and Corporate Social Responsibility Perceptions of Chinese University Students , 2012 .

[14]  Simona Sarotar Zizek,et al.  Social responsibility: a way of requisite holism of humans and their well-being , 2013, Kybernetes.

[15]  B. Bradač,et al.  Cooperation and opportunistic behaviour in transformational outsourcing , 2006 .

[16]  J. D. Margolis,et al.  Social Issues and Management: Our Lost Cause Found , 2003 .

[17]  Kenneth E. Aupperle,et al.  An empirical examination of the relationship between corporate so#al responsibility and profitabilit , 1985 .

[18]  Schoenberger Harald,et al.  Best Environmental Management Practice in the Tourism Sector , 2013 .

[19]  Alfonso Vargas-Sánchez.  Destination Unknown: The Emergence of Corporate Social Responsibility for the Sustainable Development of Tourism, C.M. Tepelus. Lund University, Sweden (2008), ISBN: 978-91-88902-44-3 , 2010 .

[20]  Samo Bobek,et al.  The influence of external factors on routine ERP usage , 2011, Ind. Manag. Data Syst..

[21]  Tjaša Štrukelj,et al.  A Comparative Analysis of International Corporate Social Responsibility Standards as Enterprise Policy/Governance Innovation Guidelines , 2015 .

[22]  Alexandros Apostolakis,et al.  Research Note: Strategic Corporate Social Responsibility and Competition in the Tourism Industry — A Theoretical Approach , 2013 .

[23]  T. Gladwin,et al.  Shifting Paradigms for Sustainable Development: Implications for Management Theory and Research , 1995 .

[24]  Donald S. Siegel,et al.  Creating and Capturing Value , 2011 .

[25]  Mark P. Sharfman,et al.  Legitimacy, Visibility, and the Antecedents of Corporate Social Performance: An Investigation of the Instrumental Perspective , 2011 .

[26]  David Harrison,et al.  Pro-poor Tourism: a critique , 2008 .

[27]  Rebecca Hawkins,et al.  Implementing sustainable tourism: A multi-stakeholder involvement management framework , 2013 .

[28]  Wen Bai,et al.  Tourism and sustainable development: exploring the theoretical divide , 2014, ICES 2014.

[29]  Peter Guthrie,et al.  A framework for clarifying the meaning of Triple Bottom-Line, Integrated, and Sustainability Assessment , 2008 .

[30]  Jim Macbeth,et al.  Conceptualizing yield: Sustainable Tourism Management , 2006 .

[31]  Borut Milfelner,et al.  Innovative organisation approach to sustainable tourism development in rural areas , 2006 .

[32]  Chris Ryan,et al.  Equity, management, power sharing and sustainability—issues of the ‘new tourism’ , 2002 .

[33]  D. Schilcher,et al.  Growth Versus Equity: The Continuum of Pro-Poor Tourism and Neoliberal Governance , 2007 .

[34]  Matjaz Mulej,et al.  Requisitely holistic ethics planning as pre-condition for enterprise ethical behaviour , 2010, Kybernetes.

[35]  Matjaz Mulej,et al.  Diffusion of innovative behaviour with social responsibility , 2011, Kybernetes.

[36]  Jernej Belak,et al.  Integral management approach: Business ethics and tax accounting as important enterprise success factors , 2011 .

[37]  Janice Johnson,et al.  Corporate futures: social responsibility in the tourism industry by Angela Kalisch, Tourism Concern, London, 2002. 47 pp. (non‐members) (members). ISBN 0‐9528567‐7‐8. , 2004 .

[38]  Graham Miller,et al.  The development of indicators for sustainable tourism: results of a Delphi survey of tourism researchers , 2001 .

[39]  Matjaz Mulej,et al.  Social Responsibility: Measures and Measurement as a Basis for Organizational Systemic Action , 2013, Systemic Practice and Action Research.

[40]  Richard Butler,et al.  Sustainable tourism: A state‐of‐the‐art review , 1999 .

[41]  David Leslie.  From Eco-ignorance to Eco-certificates: Environmental Management in Slovene Hotels , 2016 .

[42]  M. Clarkson.  A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance , 1995 .

[43]  F. Okumus,et al.  Corporate social responsibility: what are top hotel companies reporting? , 2007 .