The reliability of telephone traffic load measurements by switch counts
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The switch count method of telephone traffic measurement is subject to sampling errors. The nature of these errors is discussed and formulas are derived which describe the extent of the errors under normally encountered traffic conditions.
[1] John Riordan,et al. Telephone traffic time averages , 1951 .
[2] Roger I. Wilkinson. The reliability of holding time measurements , 1941 .