Impacts of motivation for self-development on job performance in employees of a deluxe hotel in Korea

Purpose: The aim of this study is to examine the effect of the self-development motivation of Deluxe Hotel employees in Korea on job performance. Design/Methodology/Approach: The current study included 332 subjects who were employees of deluxe hotels located in Korea, for whom a self-reporting questionnaire survey was performed. They were given questionnaires via a mail survey using a judgment sampling method. The selection criteria for the current study were limited to employees who were engaged in the department of foods and beverages or cuisine at deluxe hotels in Korea. Structural equation model analysis was conducted to verify the hypothesis. Finding: The results of this study supported the following hypotheses: “Autonomous motivation has a significant positive impact on job competency,” “Job competency has a significant positive impact on job efficacy”, and “Job efficacy has a significant positive impact on job performance.” Conclusion: The current results indicate that motivation for self-development is an essential factor that may raise employees’ performance and create new opportunities for an organization. Therefore, it would be mandatory to implement effective strategies for motivation and self-development and involve employees in the decision-making process. Thus, dedicated efforts should be made to harmonize an employee's goals with an organization’s goals.

[1]  Salim Basalamah,et al.  The Influence of Leadership, Work Environment, Competence, and Character Development, on Organizational Commitment and Employee Performance in Banking in Sinjai Regency , 2023, International Journal of Professional Business Review.

[2]  L. Batchenko,et al.  Formation of a Business Idea for the Development of Hospitality Industry Enterprises in Crisis Conditions , 2023, International Journal of Professional Business Review.

[3]  A. Dahiya,et al.  The Impact of Outsourcing of Hotel Housekeeping Services on Hotel Performance: a Study on 5-Star Hotels of Delhi NCR , 2023, International Journal of Professional Business Review.

[4]  Chi-Sum Wong,et al.  Personality profiles for hospitality employees: Impact on job performance and satisfaction , 2021 .

[5]  Catarina Fernandes,et al.  Exploring the Conceptual Structure of the Research on Innovation in Hotels through Co-Word Analysis , 2021, Administrative Sciences.

[6]  Chunyan Yang Online Teaching Self-Efficacy, Social–Emotional Learning (SEL) Competencies, and Compassion Fatigue Among Educators During the COVID-19 Pandemic , 2021, School Psychology Review.

[7]  K. Campbell,et al.  The ironic effect of older adults’ increased task motivation: Implications for neurocognitive aging , 2021, Psychonomic Bulletin & Review.

[8]  A. Clardy What Does HR Manage? Workforce Measurement and Control , 2021, Merits.

[9]  Muhammad Arshad,et al.  Impact of Prosocial Motivation on Organizational Citizenship Behavior and Organizational Commitment: The Mediating Role of Managerial Support , 2021, European journal of investigation in health, psychology and education.

[10]  D. Meyer,et al.  From a Recession to the COVID-19 Pandemic: Inflation–Unemployment Comparison between the UK and India , 2021 .

[11]  José F. Molina-Azorín,et al.  Environmental Management, Human Resource Management and Green Human Resource Management: A Literature Review , 2021, Administrative Sciences.

[12]  T. Pavase,et al.  Investigation of COVID-19 Impact on the Food and Beverages Industry: China and India Perspective , 2021, Foods.

[13]  C. Lee,et al.  Exploring the Roles of Self-Efficacy and Technical Support in the Relationship between Techno-Stress and Counter-Productivity , 2021 .

[14]  S. Raza,et al.  Do green HR practices enhance green motivation and proactive environmental management maturity in hotel industry? , 2021 .

[15]  G. Silva,et al.  Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park , 2021 .

[16]  Christopher P. Neck,et al.  The Impact of Self-Management Practices on Entrepreneurial Psychological States , 2021 .

[17]  Adeel Nasir,et al.  The Effect of COVID-19 on the Hospitality Industry: The Implication for Open Innovation , 2021, Journal of Open Innovation: Technology, Market, and Complexity.

[18]  Dongwook Lee,et al.  The Association between Shift Work and Health-Related Productivity Loss due to Either Sickness Absence or Reduced Performance at Work: A Cross-Sectional Study of Korea , 2020, International journal of environmental research and public health.

[19]  Katarzyna Piwowar‐Sulej Human resources development as an element of sustainable HRM – with the focus on production engineers , 2020, Journal of Cleaner Production.

[20]  Jieun You,et al.  Conceptualizing meaningful work and its implications for HRD , 2020 .

[21]  Yi Zhao,et al.  Consumer Behaviour during Crises: Preliminary Research on How Coronavirus Has Manifested Consumer Panic Buying, Herd Mentality, Changing Discretionary Spending and the Role of the Media in Influencing Behaviour , 2020, Journal of Risk and Financial Management.

[22]  Seoki Lee,et al.  Motivation of internationalization and a moderating role of environmental conditions in the hospitality industry , 2020 .

[23]  H. Oh,et al.  Do Trust and Culture Matter for Public Service Motivation Development? Evidence From Public Sector Employees in Korea , 2020, Public Personnel Management.

[24]  Chiara Ghislieri,et al.  The Promotion of Technology Acceptance and Work Engagement in Industry 4.0: From Personal Resources to Information and Training , 2020, International journal of environmental research and public health.

[25]  Rebecca R. Kehoe,et al.  Give Them Some Slack—They’re Trying to Change! The Benefits of Excess Cash, Excess Employees, and Increased Human Capital in the Strategic Change Context , 2020, Academy of Management Journal.

[26]  C. Collins Expanding the resource based view model of strategic human resource management , 2020 .

[27]  H. Janta,et al.  Introduction to the Special Issue: European youth migration: human capital outcomes, skills and competences , 2019 .

[28]  Henriette Lundgren,et al.  What HRD Is Doing—What HRD Should be Doing: The Case for Transforming HRD , 2019, Human Resource Development Review.

[29]  Junic Kim,et al.  Intangible Resources and Internationalization for the Innovation Performance of Chinese High-Tech Firms , 2019, Journal of Open Innovation: Technology, Market, and Complexity.

[30]  Anna Schneider,et al.  Employees’ evaluative repertoires of tourism and hospitality jobs , 2019, International Journal of Contemporary Hospitality Management.

[31]  Mingze Li,et al.  Sustainable Human Resource Management Nurtures Change-Oriented Employees: Relationship between High-Commitment Work Systems and Employees’ Taking Charge Behaviors , 2019, Sustainability.

[32]  Sehoon Kim Workaholism, Motivation, and Addiction in the Workplace: A Critical Review and Implications for HRD , 2019, Human Resource Development Review.

[33]  Y. A. D. R. R. Kumara Career development of women in the hotel industry: An Overview , 2018 .

[34]  Revenio C. Jalagat Job Performance, Job Satisfaction, and Motivation: A Critical Review of their Relationship , 2018 .

[35]  A. Khalili Creative and innovative leadership: measurement development and validation , 2017 .

[36]  Gilad Chen,et al.  Motivation in organizational behavior: History, advances and prospects , 2016 .

[37]  R. Vince What do HRD scholars and practitioners need to know about power, emotion and HRD? , 2014 .

[38]  Meera Alagaraja HRD and HRM Perspectives on Organizational Performance , 2013 .

[39]  J. Stewart,et al.  What is HRD? A definitional review and synthesis of the HRD domain , 2011 .

[40]  J. Fertig Evaluating That Piece of Paper: The Effect of Motivation and Certif ication Status on Occupational Commitment and Job Competence , 2011 .

[41]  H. Niu Investigating the effects of self-efficacy on foodservice industry employees’ career commitment , 2010 .

[42]  B. Shuck,et al.  Employee Engagement and HRD: A Seminal Review of the Foundations , 2010 .

[43]  Mark A. Huselid,et al.  Strategic Human Resources Management: Where Do We Go From Here? , 2006 .

[44]  Donna J. Kelley,et al.  A competency‐based framework for promoting corporate entrepreneurship , 2006 .

[45]  B. Heijden,et al.  A competence‐based and multidimensional operationalization and measurement of employability , 2006 .

[46]  Linda L. Lowry,et al.  No Student Left Behind: A Longitudinal Assessment of the Competency-Based Framework Used to Facilitate Learning in a Capstone Tourism Course , 2005 .

[47]  J. Walton HRD on the Couch? , 2005 .

[48]  Sharon S. Naquin,et al.  Motivation to improve work through learning in human resource development , 2003 .

[49]  E. Pulakos,et al.  Adaptability in the workplace: development of a taxonomy of adaptive performance. , 2000, The Journal of applied psychology.

[50]  Andrew B. Hargadon,et al.  Technology brokering and innovation in a product development firm. , 1997 .

[51]  Walter C. Borman,et al.  Task Performance and Contextual Performance: The Meaning for Personnel Selection Research , 1997 .

[52]  Lyle M. Spencer,et al.  Competence at Work: Models for Superior Performance , 1993 .

[53]  Marc Siegall,et al.  The Effects of Technological Self-Efficacy and Job Focus on Job Performance, Attitudes, and Withdrawal Behaviors , 1992 .

[54]  L. J. Williams,et al.  Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors , 1991 .

[55]  J. Barney Firm Resources and Sustained Competitive Advantage , 1991 .

[56]  A. Bandura The Explanatory and Predictive Scope of Self-Efficacy Theory , 1986 .

[57]  A. Bandura Self-efficacy: toward a unifying theory of behavioral change. , 1977, Psychological review.

[58]  Emrah Keskin Relationships among Self-efficacy, Job Resourcefulness and Job Performance of Hotel Cooks in Cappadocia , 2020 .

[59]  M. Vansteenkiste,et al.  Motivation: About the “why” and “what for” of human behavior , 2020, Psychological Concepts.

[60]  K. Strauss,et al.  Effective and sustained proactivity in the workplace: A self-determination theory perspective , 2014 .

[61]  Ticu Constantin,et al.  Understanding job performance through persistence and job competency , 2012 .

[62]  E. Deci,et al.  Overview of self-determination theory: An organismic-dialectical perspective. , 2002 .

[63]  E. Deci,et al.  Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions. , 2000, Contemporary educational psychology.

[64]  Edward L. Deci,et al.  Self-determination theory: When mind mediates behavior. , 1980 .