Integrating Case-Based Reasoning in Multi-Criteria Decision Support Systems

Abstract An important focus in current research on decision support systems (DSS) is the design of flexible environments to facilitate and support learning about the problem domain by the user. This research uses case-based reasoning to present a symbiotic DSS in which both the user and the DSS learn from each other. The user learns from the DSS (from stored prior problem solutions) and the system learns from the user (by observing current problem solving behaviors). The specific context of our research is the class of DSS used for supporting multi-criteria decision making (MCDM). Our ideas are being implemented in a prototype extension of the Triple C [2] MCDSS.

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