Behind the Blackbox of Digital Business Models

In recent years global competition has undergone significant change as a result of the increasing digitalization or digital transformation of business and society. New forms of value creation have emerged, particularly through the emergence of companies such as Google and Facebook, and other digital disruptors. As a result of these developments, established companies face the challenge of aligning their business model with the new circumstances. One way of doing this is digitalization of the existing business model or designing a completely new digital business model. In this context, however, there is no commonly accepted definition and understanding of the nature of digital business models representing the context of Industry 4.0, cyber-physical systems, and the Internet of Things. So, this work is based on a literature review to help understand the concept of a digital business model. With this contribution, we enable scientific added value for business model research and at the same time help business practice to understand exactly what a digital business model is and which levers of transformation need to be considered.

[1]  Michael A. Cusumano,et al.  Platform Leadership How Intel, Microsoft, and Cisco Drive Industry Innovation , 2002 .

[2]  Mutaz M. Al-Debei,et al.  Defining the Business Model in the New World of Digital Business , 2008, AMCIS.

[3]  Clayton M. Christensen,et al.  Meeting the Challenge of Disruptive Change , 2000 .

[4]  R. Amit,et al.  Value creation in E‐business , 2001 .

[5]  C. Baden‐Fuller,et al.  Business Models and Technological Innovation , 2013 .

[6]  John McGregor,et al.  Ecosystems , 2009, J. Object Technol..

[7]  A. Bock,et al.  The Business Model in Practice and its Implications for Entrepreneurship Research , 2011 .

[8]  Omar A. El Sawy,et al.  Business Modelling in the Dynamic Digital Space , 2013 .

[9]  C. Zott,et al.  Business Model Innovation: How to Create Value in a Digital World , 2017 .

[10]  H. J. Smith,et al.  The power of business models , 2005 .

[11]  Thomas Hess,et al.  Options for Formulating a Digital Transformation Strategy , 2020, MIS Q. Executive.

[12]  Krzysztof Wnuk,et al.  The Impact of Internet of Things on Software Business Models , 2016, ICSOB.

[13]  Sia Siew Kien,et al.  How DBS Bank Pursued a Digital Business Strategy , 2016, MIS Q. Executive.

[14]  Marco Iansiti,et al.  The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability , 2004 .

[15]  R. Boulton,et al.  A BUSINESS MODEL FOR THE NEW ECONOMY , 2000 .

[16]  Jeanne W. Ross,et al.  How Big Old Companies Navigate Digital Transformation , 2020, MIS Q. Executive.

[17]  Robert C. Nickerson,et al.  Discovering digital business models in traditional industries , 2017 .

[18]  Hodjat Hamidi,et al.  The Role of the Internet of Things in the Improvement and Expansion of Business , 2018, J. Organ. End User Comput..

[19]  Jim Browne,et al.  A review of eBusiness and digital business—applications, models and trends , 2007 .

[20]  Erik A. J. Johnson Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by Alexander Osterwalder and Yves Pigneur. Hoboken, NJ: John Wiley & Sons, 2010. 281 + iv pages. US$34.95. , 2012 .

[21]  Richard T. Watson,et al.  Analyzing the Past to Prepare for the Future: Writing a Literature Review , 2002, MIS Q..

[22]  Kalle Lyytinen,et al.  Research Commentary - The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research , 2010, Inf. Syst. Res..

[23]  O. A. Sawy,et al.  Digital business strategy: toward a next generation of insights , 2013 .

[24]  Penny M. Beile,et al.  Scholars Before Researchers: On the Centrality of the Dissertation Literature Review in Research Preparation , 2005 .

[25]  Andre Hanelt,et al.  Transforming Industrial Business: The Impact of Digital Transformation on Automotive Organizations , 2015, ICIS.

[26]  Markus Voeth,et al.  Transform to Succeed: An Empirical Analysis of Digital Transformation in Firms , 2016 .

[27]  Kalle Lyytinen,et al.  Organizing for Innovation in the Digitized World , 2012, Organ. Sci..

[28]  Stephen L. Vargo,et al.  Service Innovation in the Digital Age: Key Contributions and Future Directions , 2015, MIS Q..

[29]  D. Teece Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance , 2007 .

[30]  Martin Wiener,et al.  Towards a Taxonomy of Digital Business Models - Conceptual Dimensions and Empirical Illustrations , 2017, ICIS.

[31]  Oliver Hinz,et al.  Making Digital Freemium Business Models a Success: Predicting Customers’ Lifetime Value via Initial Purchase Information , 2015, Business & Information Systems Engineering.

[32]  M. Porter,et al.  How Smart, Connected Products Are Transforming Competition , 2014 .

[33]  D. Teece,et al.  Business models, value capture, and the digital enterprise , 2017, Journal of Organization Design.

[34]  John Gallaugher,et al.  Business process digitization, strategy, and the impact of firm age and size: the case of the magazine publishing industry , 2003 .

[35]  J. Hartley,et al.  Organizational Learning and Knowledge in Public Service Organizations: A Systematic Review of the Literature , 2009 .

[36]  Patrick Spieth,et al.  BUSINESS MODEL INNOVATION: TOWARDS AN INTEGRATED FUTURE RESEARCH AGENDA , 2013 .

[37]  Varun Grover,et al.  Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms , 2003, MIS Q..

[38]  Christian F. Durach,et al.  Antecedents and Dimensions of Supply Chain Robustness: A Systematic Literature Review , 2015 .

[39]  Mutaz M. Al-Debei,et al.  Developing a unified framework of the business model concept , 2010, Eur. J. Inf. Syst..

[40]  Steffen Wölfl,et al.  When Does Digital Business Strategy Matter to Market Performance? , 2016, ICIS.

[41]  H. Chesbrough Business model innovation: it's not just about technology anymore , 2007 .

[42]  D. Teece Business Models, Business Strategy and Innovation , 2010 .

[43]  Omar El Sawy,et al.  How LEGO Built the Foundations and Enterprise Capabilities for Digital Leadership , 2016, MIS Q. Executive.

[44]  Steven Pollard,et al.  How smart is that , 2012 .

[45]  Alexander Benlian,et al.  The Role of the CIO and the CDO in an Organization's Digital Transformation , 2016, ICIS.

[46]  Thomas Hess,et al.  What Does a Chief Digital Officer Do? Managerial Tasks and Roles of a New C-Level Position in the Context of Digital Transformation , 2016, 2016 49th Hawaii International Conference on System Sciences (HICSS).

[47]  Jonas Hedman,et al.  The business model concept: theoretical underpinnings and empirical illustrations , 2003, Eur. J. Inf. Syst..

[48]  A. McGahan,et al.  Business-Model Innovation: General Purpose Technologies and their Implications for Industry Structure , 2010 .

[49]  Giuseppina Passiante,et al.  The Digital Business Ecosystem , 2007 .

[50]  Shirish C. Srivastava,et al.  Bridging the Service Divide Through Digitally Enabled Service Innovations: Evidence from Indian Healthcare Service Providers , 2015, MIS Q..

[51]  Jan Mendling,et al.  Conceptualizing smart service systems , 2017, Electronic Markets.

[52]  Nigel Walton The Changing Nature of Value Creation in a Data-Rich World: Platforms, Ecosystems and Value Networks and the Impact on Organisational Design and Configurations. , 2019 .

[53]  K. Schwab The Fourth Industrial Revolution , 2013 .

[54]  S. Kraus,et al.  Digital Entrepreneurship: Innovative Business Models for the Sharing Economy , 2017 .

[55]  Christine Legner,et al.  Towards Design Elements to Represent Business Models for Cyber Physical Systems , 2018, ECIS.

[56]  Eric K. Clemons,et al.  Business Models , 2014, Bus. Inf. Syst. Eng..

[57]  K. Voigt,et al.  The influence of the Industrial Internet of Things on business models of established manufacturing companies – A business level perspective , 2017 .

[58]  Kevin Ashton,et al.  That ‘Internet of Things’ Thing , 1999 .

[59]  Thomas Bauernhansl,et al.  Ecosystems, Strategy and Business Models in the age of Digitization - How the Manufacturing Industry is Going to Change its Logic☆ , 2016 .

[60]  Raphael Amit,et al.  Business Model Design: An Activity System Perspective , 2010 .

[61]  Paul F. Salipante,et al.  A Matrix Approach to Literature Reviews , 1982 .

[62]  Peter Weill,et al.  Optimizing your digital business model , 2015, IEEE Engineering Management Review.

[63]  Alexander Pflaum,et al.  Toward the Development of a Maturity Model for Digitalization within the Manufacturing Industry's Supply Chain , 2017, HICSS.

[64]  Michael H. Morris,et al.  The entrepreneur's business model: toward a unified perspective , 2005 .

[65]  Peter G. W. Keen,et al.  Value architectures for digital business: beyond the business model , 2013 .

[66]  Claudia Loebbecke,et al.  Commoditized digital processes and business community platforms: new opportunities and challenges for digital business strategies , 2013 .

[67]  Alexander Fliaster,et al.  Innovation risk in digital business models: the German energy sector , 2017 .

[68]  Alexander Pflaum,et al.  Dynamic capabilities related implementation skills for Internet of Things solutions in the digital economy , 2018, HICSS.

[69]  Justus J. Randolph A Guide to Writing the Dissertation Literature Review. , 2009 .

[70]  R. Amit,et al.  The Business Model: Recent Developments and Future Research , 2011 .

[71]  Saul J. Berman Digital transformation: opportunities to create new business models , 2012 .

[72]  Alexander Pflaum,et al.  Development of an Ecosystem Model for the Realization of Internet of Things (IoT) Services in Supply Chain Management , 2017, Electronic Markets.

[73]  Boris Otto,et al.  Proposing a Capability Perspective on Digital Business Models , 2015, 2015 IEEE 17th Conference on Business Informatics.

[74]  Arnold Picot,et al.  Reflections on societal and business model transformation arising from digitization and big data analytics: A research agenda , 2015, J. Strateg. Inf. Syst..

[75]  B. Wirtz,et al.  Business Models: Origin, Development and Future Research Perspectives , 2016 .

[76]  Alexander Benlian,et al.  The Transformative Role of Bimodal IT in an Era of Digital Business , 2017, HICSS.

[77]  Benoît Demil,et al.  Xavier LECOCQ Benoît DEMIL Juan VENTURA 2010 Business Models as a Research Program in Strategic Management : An Appraisal based on Lakatos , 2010 .

[78]  D. Tranfield,et al.  Producing a systematic review. , 2009 .

[79]  J. Magretta Why business models matter. , 2002, Harvard business review.