ENHANCE THE USE OF INTERNET BASED ADVANCED COMMUNICATION TECHNOLOGIES IN SMALL AND MEDIUM SCALE ENTERPRISES IN SRI LANKA

With the advancement of Information and Communication Technology (ICT) and it diverse such as Internet and Electronic Commerce (E-commerce) gives many opportunities for businesses. Furthermore, businesses in the world today are heavily evolving with modern internet-based technologies such as E-commerce. Organizations need to rethink about their businesses models and operations with the use of E-commerce like technologies. Make more and more technologies enable business processes ultimately to make the business very competitive in the given business forums. But with current studies the usage of those technologies are well below the expectation in Sri Lanka. This study aims to describe the importance of using those technologies in Small and Medium Enterprises (SME) in Sri Lanka and to understand the related obstacles faced in the industry. Out of the many, this study has identified mainly Information Technology (IT) related issues are badly affected for E-commerce like technology adoption and that is due to unexplained few technology factors. This study further explains with available literate what are those IT factors which hindering the adoption to E-commerce and guidance to develop a framework to analyze the effect from each variable. Article visualizations: