Persuasive Storytelling by Hate Groups Online Examining Its Effects on Adolescents

Increasingly, hate groups have used the Internet to express their viewpoints, sell their paraphernalia, and recruit new members. This study explored the effectiveness of persuasive storytelling found on White supremacist Web pages. One hundred eight adolescents participated in a longitudinal study (pretest, Time 1, Time 2) conducted online. A 3 (receptivity: negatively inclined, neutral, predisposed) 2 (narrative: high vs. low perceived) 2 (message explicitness: implicit vs. explicit) factorial design found that immediately following exposure, high-narrative and implicit messages were more persuasive than low-narrative and explicit messages. Interestingly, high-narrative and implicit effects decayed, whereas low-narrative and explicit message effects endured or increased slightly over time. In addition, people’s receptivity interacted with the message factors to further mediate persuasion. For example, disagreeing individuals resisted low-narrative, explicit messages significantly more than any other condition. The article concludes with a discussion of the social implications of these findings.

[1]  G. Āllport The Nature of Prejudice , 1954 .

[2]  W. Mcguire,et al.  PERSISTENCE OF INDUCED OPINION CHANGE AND RETENTION OF THE INDUCING MESSAGE CONTENTS. , 1964, Journal of abnormal psychology.

[3]  R. Petty,et al.  Positive Mood and Persuasion: Different Roles for Affect Under High- and Low-Elaboration Conditions , 1993 .

[4]  R. Petty,et al.  Elaboration as a Determinant of Attitude Strength: Creating Attitudes That Are Persistent, Resistant, and Predictive of Behavior , 1995 .

[5]  W. Fisher The Narrative Paradigm: in the Beginning , 1984 .

[6]  Inmaculada León,et al.  To Know or Not to Know: Comprehending Protagonists' Beliefs and their Emotional Consequences. , 1997 .

[7]  Peter R. Dickson,et al.  The Impact of Enriching Case and Statistical Information on Consumer Judgments , 1982 .

[8]  R. Petty,et al.  Mass Media Attitude Change: Implications of the Elaboration Likelihood Model of Persuasion , 2002 .

[9]  Michael Ross,et al.  Bolstering Attitudes by Autobiographical Recall , 1988, Personality & social psychology bulletin.

[10]  S. Iyengar,et al.  News That Matters: Television and American Opinion , 1987 .

[11]  S. Oskamp Attitudes and opinions. 3rd ed , 1977 .

[12]  H. Giles,et al.  Harmful Speech in Intergroup Encounters: An Organizational Framework for Communication Research , 1999 .

[13]  Shelly Chaiken,et al.  Principles of persuasion. , 1996 .

[14]  J. Mandler Stories, Scripts, and Scenes: Aspects of Schema Theory , 1984 .

[15]  G. Keppel,et al.  Design and Analysis: A Researcher's Handbook , 1976 .

[16]  J. Cacioppo,et al.  Communication and persuasion , 1986 .

[17]  Raymond W. Preiss,et al.  Comparing the persuasiveness of narrative and statistical evidence using meta‐analysis , 1997 .

[18]  N. Schwarz,et al.  Mood and Persuasion: Affective States Influence the Processing of Persuasive Communications , 1991 .

[19]  Laura Leets,et al.  Persuasive Storytelling by Hate Groups Online , 2002 .

[20]  Y. Trope,et al.  The effects of base rates and individuating information on judgments about another person , 1980 .

[21]  Anne Pellowski,et al.  The world of storytelling , 1990 .

[22]  Rebecca Elmore-Yalch,et al.  The Effect of Numbers on the Route to Persuasion , 1984 .

[23]  Robert E. Kraut,et al.  HomeNet: a field trial of residential Internet services , 1996, CHI.

[24]  Laura Leets,et al.  Responses to Internet Hate Sites: Is Speech Too Free in Cyberspace? , 2001 .

[25]  William Luther Pierce,et al.  The Turner Diaries , 1978 .

[26]  M. Slater Processing Social Information in Messages , 1990 .

[27]  Thomas R. Koballa Persuading Teachers to Reexamine the Innovative Elementary Science Programs of Yesterday: The Effect of Anecdotal Versus Data-Summary Communications. , 1986 .

[28]  Dean Kazoleas,et al.  A comparison of the persuasive effectiveness of qualitative versus quantitative evidence: A test of explanatory hypotheses , 1993 .

[29]  W. Fisher Narration As a Human Communication Paradigm: The Case of Public Moral Argument , 1984 .

[30]  G. Bower,et al.  Mental models in narrative comprehension. , 1990, Science.

[31]  J. Bruchac Roots of Survival: Native American Storytelling and the Sacred , 1996 .

[32]  M. Slater,et al.  Value-Affirmative and Value-Protective Processing of Alcohol Education Messages That Include Statistical Evidence or Anecdotes , 1996 .

[33]  Judee K. Burgoon,et al.  The Temporal Effects of Story and Statistical Evidence on Belief Change , 1994 .

[34]  Arthur Asa Berger,et al.  Narratives in Popular Culture, Media, and Everyday Life , 1996 .

[35]  John Louis Lucaites,et al.  Re‐constructing Narrative Theory: A Functional Perspective , 1985 .

[36]  S. Chaiken Heuristic versus systematic information processing and the use of source versus message cues in persuasion. , 1980 .

[37]  D. Polkinghorne Narrative Knowing and the Human Sciences , 2010 .

[38]  W. A. Scott,et al.  Reliability of Content Analysis ; The Case of Nominal Scale Cording , 1955 .

[39]  Diane M. Mackie,et al.  Systematic and nonsystematic processing of majority and minority persuasive communications. , 1987 .

[40]  Joohn C. Reinard The Empirical Study of the Persuasive Effects of Evidence The Status After Fifty Years of Research , 1988 .

[41]  D. Levinson,et al.  A Scale for the Measurement of Anti-Semitism , 1944 .

[42]  J. Cacioppo,et al.  Attitudes and Persuasion: Classic and Contemporary Approaches , 1981 .

[43]  Timothy D. Wilson,et al.  Insensitivity to sample bias: Generalizing from atypical cases , 1980 .

[44]  P. Kohn,et al.  The Authoritarianism-Rebellion Scale: A balanced F Scale with left-wing reversals. , 1972 .

[45]  Esther Thorson,et al.  CyberHate: Extending Persuasive Techniques of Low Credibility Sources to the World Wide Web , 1999 .

[46]  J. Cacioppo,et al.  Effects of need for cognition on message evaluation, recall, and persuasion. , 1983 .

[47]  S. Shyam Sundar,et al.  Impression-formation effects of printed news varying in descriptive precision and exemplifications. , 1992 .

[48]  A. Tversky,et al.  On the psychology of prediction , 1973 .

[49]  Discovery of Reliable Attitude Change Persistence Resulting from a Transmitter Tuning Set , 1990 .

[50]  Duane T. Wegener,et al.  Attitude change: Multiple roles for persuasion variables. , 1998 .

[51]  J. Cacioppo,et al.  Affect and Persuasion , 1988 .

[52]  Michael Burgoon,et al.  Language and social influence. , 1990 .

[53]  John S. Carrollt Judgments of Recidivism Risk Conflicts between Clinical Strategies and Base-Rate , 1977 .

[54]  A. L. Edwards Unlabeled fascist attitudes. , 1941 .

[55]  S. Chaiken The heuristic model of persuasion. , 1987 .

[56]  R. W. Cleveland Money income in 1978 of households in the United States. , 1980, Current population reports. Series P-20, Population characteristics.

[57]  R. Stagner Fascist Attitudes: An Exploratory Study , 1936 .

[58]  David L. Ronis,et al.  In search of reliable persuasion effects: I. A computer-controlled procedure for studying persuasion. , 1977 .

[59]  John T. Cacioppo,et al.  The Elaboration Likelihood Model of Persuasion , 1986, Advances in Experimental Social Psychology.

[60]  Jacob Cohen Statistical Power Analysis for the Behavioral Sciences , 1969, The SAGE Encyclopedia of Research Design.

[61]  A. Graesser Prose Comprehension Beyond the Word , 1981 .

[62]  Edwin Holman Ryland Information Input and Performance in Small Decision-Making Groups. , 1972 .

[63]  Shelley E. Taylor,et al.  Stalking the elusive "vividness" effect. , 1982 .

[64]  S. Zickmund,et al.  Approaching the radical other: the discursive culture of cyberhate , 1997 .

[65]  E. McGinnies,et al.  Influencing ethnocentrism in small discussion groups through a film communication. , 1958, Journal of abnormal psychology.

[66]  Shelley E. Taylor,et al.  Salience, Attention, and Attribution: Top of the Head Phenomena , 1978 .

[67]  K. Williams,et al.  The Effects of Group Diffusion of Cognitive Effort on Attitudes: An Information-Processing View. , 1980 .

[68]  Laura Leets,et al.  Words as Weapons--When Do They Wound? Investigations of Harmful Speech. , 1997 .

[69]  A. Greenwald 6 – Cognitive Learning, Cognitive Response to Persuasion, and Attitude Change1 , 1968 .

[70]  S. Chaiken,et al.  Dual-process theories in social psychology , 1999 .

[71]  K. Reardon Persuasion in practice , 1991 .

[72]  A. C. Elms Influence of fantasy ability on attitude change through role playing. , 1966, Journal of personality and social psychology.

[73]  William A. Watts,et al.  Persistence of opinion change induced under conditions of forewarning and distraction. , 1979 .

[74]  Sandi W. Smith,et al.  Affective and cognitive reactions to narrative versus statistical evidence organ donation messages. , 1998 .

[75]  M. Bar-Hillel The base-rate fallacy in probability judgments. , 1980 .

[76]  J. Cacioppo,et al.  The Effects of Involvement on Responses to Argument Quantity and Quality: Central and Peripheral Routes to Persuasion , 1984 .

[77]  H. H. Johnson,et al.  The effects of message repetitions on immediate and delayed attitude change , 1971 .

[78]  W. Watts Relative persistence of opinion change induced by active compared to passive participation. , 1967, Journal of personality and social psychology.

[79]  Eugene Borgida,et al.  The Differential Impact of Abstract vs. Concrete Information on Decisions , 1977 .

[80]  Hans-Bernd Brosius,et al.  The Utility of Exemplars in Persuasive Communications , 1994 .

[81]  W. Fisher The narrative paradigm: An elaboration , 1985 .

[82]  Eugene Borgida,et al.  Attribution and the psychology of prediction. , 1975 .

[83]  T. V. Dijk Elite discourse and the reproduction of racism , 1995 .

[84]  David H. Krantz,et al.  Inductive reasoning: Competence or skill? , 1983, Behavioral and Brain Sciences.

[85]  Sunwolf The Pedagogical and Persuasive Effects of Native American Lesson Stories, Sufi Wisdom Tales, and African Dilemma Tales , 1999 .

[86]  Richard E. Nisbett,et al.  Human Inference: Strategies and Shortcomings of Social Judgement , 1981 .