A Model for Evaluating E-Learning Systems Quality in Higher Education in Developing Countries

The rapid growth of Information and Communication Technology (ICT) has brought about significant changes in the practice of e-learning globally. In recent years, there has been an increasing adoption of Learning Management System (LMS) assisted e-learning in higher education institutions (HEIs) in developing countries. Despite the perceived benefits attached to e-learning, several studies concur that there are still many challenges facing e-learning. These include but are not limited to: course development, assessment, learner support, institutional factors, user characteristics and overall performance. The overall implication is that that developing countries still lag behind in adopting ICTs in their education systems. Accordingly, further investigation into e-learning practices is required in order to fill in this gap of research. This study presents a model for evaluating LMS assisted e-learning through reviewing the existing elearning frameworks and models for quality evaluation. The review which was based on the six dimensions of quality and their constructs targeted: the P3 Course Evaluation Model, the PDPP evaluation model, the e-learning Quality Framework, the TMLE framework and the e-learning maturity model. A comprehensive e-learning quality evaluation model was obtained which is to be validated through a survey of 200 respondents from JKUAT university in Kenya by structured equation modeling.

[1]  Insung Jung,et al.  Asian Learners' Perception of Quality in Distance Education and Gender Differences. , 2012 .

[2]  Dalton Hebert Kisanga,et al.  Determinants of Teachers’ Attitudes Towards E-Learning in Tanzanian Higher Learning Institutions , 2016 .

[3]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[4]  G. Boulton‐Lewis.  Teaching for quality learning at university , 2008 .

[5]  Stephen Marshall,et al.  AN E-LEARNING MATURITY MODEL ? , 2002 .

[6]  Berner Lindström,et al.  Quality in e-learning: a framework for promoting and assuring quality in virtual institutions , 2012, J. Comput. Assist. Learn..

[7]  Aj Rodrigues,et al.  Towards an Education Evaluation Framework: Synchronous and Asynchronous E-Learning Cases , 2006 .

[8]  Gezani Baloyi.  Learner Support to Adult Students in Open Distance and Learning: University of South Africa Lecturers' Views , 2013 .

[9]  Patrick Parslow,et al.  Barriers and opportunities of e-learning implementation in Iraq: a case of public universities , 2016 .

[10]  Roope Raisamo,et al.  A Model for Assessing Learning Management System Success in Higher Education in Sub‐Saharan Countries , 2014, Electron. J. Inf. Syst. Dev. Ctries..

[11]  G. Kituyi,et al.  An analysis of e-learning information system adoption in ugandan universities: Case of makerere university business school. , 2012 .

[12]  Winner Dominic Chawinga,et al.  Increasing Access to Higher Education Through Open and Distance Learning: Empirical Findings From Mzuzu University, Malawi , 2016 .

[13]  John K. Tarus,et al.  Challenges of implementing e-learning in Kenya: A case of Kenyan public universities , 2015 .

[14]  G. L. Makokha,et al.  Status of E-Learning in Public Universities in Kenya , 2016 .

[15]  Mary Ruth de Villiers,et al.  Online Learning in a South African Higher Education Institution: Determining the Right Connections for the Student , 2016 .

[16]  G. Baloyi.  Learner Support in Open Distance and E-Learning for Adult Students Using Technologies , 2014 .

[17]  Sue-Jen Chen,et al.  Instructional Design Strategies for Intensive Online Courses: An Objectivist-Constructivist Blended Approach. , 2007 .

[18]  I. E. Allen,et al.  Grade Level: Tracking Online Education in the United States. , 2015 .

[19]  Weiyuan Zhang,et al.  Quality assurance in e-learning: PDPP evaluation model and its application , 2012 .

[20]  Miroslava Raspopovic,et al.  Success factors for e-learning in a developing country: A case study of Serbia , 2014 .

[21]  Learner Support in the Open Distance Learning and E-Learning Context Using the Community of Inquiry Model , 2014 .

[22]  Maria-Lavinia Popescu,et al.  E-Learning In European Higher Education , 2012 .

[23]  Robert O. Oboko,et al.  Students’Perceived Challenges in an Online Collaborative Learning Environment: A Case of Higher Learning Institutions in Nairobi, Kenya , 2014 .

[24]  Hussein Suleman,et al.  Issues of adoption: have e-learning management systems fulfilled their potential in developing countries? , 2011, SAICSIT '11.