Planning for Evaluation in Online Learning: University of Hawaii Case Study

With contemporary requirements for objective measurement, program evaluation is a certain necessity. Most program evaluation is designed in response to external demands for assessment. Moreover, such evaluation is typically developed only after programs already exist. However, the proliferation of online learning provides new opportunities for approaching evaluation. Specifically, many higher education institutions are currently augmenting existing campus-based programs with online learning—either by hybridizing traditional delivery or by providing parallel online options. At the University of Hawaii, while designing a parallel online delivery model for an existing campus-based program, careful consideration was given to the unique requirements for evaluation and assessment. In this way, an overall plan for evaluation was developed that incorporated multiple layers of assessment: from specific programmatic to internal university to external accreditation requirements. Commonalities among the multiple layers were considered to develop a single, overall evaluation approach. In a case study model, this paper describes eight practical steps taken to develop an overall, effective evaluation model.