Semantic social network portal for collaborative online communities

Purpose – The motivation for this investigation is to apply social networking features to a semantic network portal, which supports the efforts in enterprise training units to up‐skill the employee in the company, and facilitates the creation and reuse of knowledge in online communities.Design/methodology/approach – The paper provides an overview of an emerging area for work‐related research in the field of knowledge management and collaborative online communities.Findings – The growing number of social network online communities requires a systematic assessment of the application and design of social network technologies, which makes this study relevant and timely.Practical implications – This paper gives guidance in an emerging research area with major implications for online communities and human resources management.Originality/value – Fulfils a need, since a lack of literature in the field is apparent.

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