Complexity and the Experience of Managing in Public Sector Organizations

1. Introduction 2. Ways of Thinking about Public Sector Governance 3. The Experience of Leading Public Sector Organizations in a Performance Management Regime 4. The Emotional Experience of Performance Management in the Health Sector: The Corridor 5. The Experience of Clinical Risk Assessment in the Health Sector 6. The Experience of Power, Blame and Responsibility in the Health Sector 7. The Experience of Strategic Planning and Performance Management in the Education Sector

[1]  Simon Tormey,et al.  The Individualized Society , 2003 .

[2]  W. Camann Complications—A Surgeon's Notes on an Imperfect Science , 2003 .

[3]  C. Vincent Understanding and responding to adverse events. , 2003, The New England journal of medicine.

[4]  M. Renshaw,et al.  A clinical risk profiling tool for trusts , 2002 .

[5]  Patricia Shaw,et al.  Complexity and Management: Fad or Radical Challenge to Systems Thinking? , 2002 .

[6]  Douglas Griffin,et al.  The Emergence of Leadership: Linking Self-Organization and Ethics , 2001 .

[7]  J. Reason,et al.  Diagnosing “vulnerable system syndrome”: an essential prerequisite to effective risk management , 2001, Quality in health care : QHC.

[8]  A. Damasio The feeling of what happens , 2001 .

[9]  P. Bourdieu,et al.  Acts of Resistance : Against the New Myths of Our Time , 2000 .

[10]  Daniel R. Ilgen,et al.  TEAMS EMBEDDED IN ORGANIZATIONS : SOME IMPLICATIONS , 1999 .

[11]  Mark Warschauer,et al.  The information age: Economy, society and culture. , 1998 .

[12]  Richard Whittington,et al.  What Is Strategy and Does It Matter , 1998 .

[13]  J. Firth‐Cozens Tackling risk by changing behaviour. , 1995, Quality in health care : QHC.

[14]  R. Stacey Strategic Management and Organisational Dynamics , 1993 .

[15]  Gustavo Stubrich The Fifth Discipline: The Art and Practice of the Learning Organization , 1993 .

[16]  Jan M. Davies,et al.  Accident analysis of large-scale technological disasters applied to an anaesthetic complication , 1992, Canadian journal of anaesthesia = Journal canadien d'anesthesie.

[17]  I. M. Lyth Containing Anxiety in Institutions , 1992 .

[18]  Anthony Giddens,et al.  Social theory and modern sociology , 1988 .

[19]  Erving Goffman,et al.  Forms of talk , 1982 .

[20]  H. Mehan,et al.  Learning Lessons, Social Organization in the Classroom , 1979 .

[21]  S. Foulkes Introduction to Group Analytic Psychotherapy , 1948, Mental Health.

[22]  Koen Frenken,et al.  Complex responsive processes in organizations. Learning and knowledge creation , 2002 .

[23]  E Aram,et al.  The experience of complexity : learning as the potential transformation of identity. , 2001 .

[24]  G. Midgley Systemic Intervention: Philosophy, Methodology, and Practice , 2000 .

[25]  E. Wenger Communities of Practice: Learning, Meaning, and Identity , 1998 .

[26]  J. Firth‐Cozens Celebrating teamwork. , 1998, Quality in health care : QHC.

[27]  Cas Wouters,et al.  The Established and the Outsiders , 1994 .

[28]  Stewart Clegg,et al.  Surveillance, power, and modernity , 1990 .

[29]  Jim Schenkein,et al.  Notes on the art of walking , 1974 .

[30]  E. Goffman The Presentation of Self in Everyday Life , 1959 .