Enabling Personalized Process Schedules with Time-Aware Process Views

Summary.Companies increasingly adopt process-aware information systems (PAISs) to model, enact, monitor, and evolve their business processes. Although the proper handling of temporal constraints (e.g., deadlines and minimum time lags between activities) is crucial for many application domains, existing PAISs vary significantly regarding the support of the temporal perspective of a business process. In previous work, we introduced characteristic time patterns for specifying the temporal perspective of PAISs. However, time-aware process schemas might be complex and hard to understand for end-users. To enable their proper visualization, therefore, this paper introduces an approach for transforming time-aware process schemas into enhanced Gantt charts. Based on this, a method for creating personalized process schedules using process views is suggested. Overall, the presented approach enables users to easily understand and monitor time-aware processes in PAISs.

[1]  Manfred Reichert,et al.  Towards Gesture-Based Process Modeling on Multi-touch Devices , 2012, CAiSE Workshops.

[2]  Johann Eder,et al.  Time Constraints in Workflow Systems , 1999, CAiSE.

[3]  Carlo Combi,et al.  Conceptual Modeling of Temporal Clinical Workflows , 2007, 14th International Symposium on Temporal Representation and Reasoning (TIME'07).

[4]  Manfred Reichert,et al.  Workflow Time Patterns for Process-Aware Information Systems , 2010, BMMDS/EMMSAD.

[5]  Henry Wallace Clark,et al.  The Gantt Chart , 1947 .

[6]  Manfred Reichert,et al.  Enabling Flexibility in Process-Aware Information Systems , 2012, Springer Berlin Heidelberg.

[7]  H. Maylor.  Beyond the Gantt chart:: Project management moving on , 2001 .

[8]  Manfred Reichert,et al.  IT Support for Release Management Processes in the Automotive Industry , 2006, Business Process Management.

[9]  Manfred Reichert,et al.  Time Patterns for Process-aware Information Systems (Extended Abstract) , 2013, EMISA FORUM.

[10]  Christoph Bussler,et al.  On Structured Workflow Modelling , 2000, CAiSE.

[11]  Manfred Reichert,et al.  Clinical Workflows - The Killer Application for Process-oriented Information Systems? , 2000 .

[12]  Manfred Reichert,et al.  Updatable Process Views for User-Centered Adaption of Large Process Models , 2012, ICSOC.

[13]  Manfred Reichert,et al.  A formal semantics of time patterns for process-aware information systems , 2013 .

[14]  Manfred Reichert,et al.  Updatable Process Views for Adapting Large Process Models: The proView Demonstrator , 2012, BPM.

[15]  Manfred Reichert,et al.  IT support for healthcare processes - premises, challenges, perspectives , 2007, Data Knowl. Eng..

[16]  Carlo Combi,et al.  Conceptual modeling of flexible temporal workflows , 2012, TAAS.

[17]  Manfred Reichert,et al.  Data flow abstractions and adaptations through updatable process views , 2013, SAC '13.

[18]  Manfred Reichert,et al.  Enabling Flexibility in Process-Aware Information Systems: Challenges, Methods, Technologies , 2012 .

[19]  Silvia Miksch,et al.  Metaphors of movement: a visualization and user interface for time-oriented, skeletal plans , 2001, Artif. Intell. Medicine.

[20]  Johann Eder,et al.  Personal Schedules for Workflow Systems , 2003, Business Process Management.

[21]  Manfred Reichert,et al.  Enabling personalized visualization of large business processes through parameterizable views , 2012, SAC '12.

[22]  Manfred Reichert,et al.  Time patterns for process-aware information systems , 2014, Requirements Engineering.

[23]  Selmin Nurcan,et al.  Enterprise, Business-Process and Information Systems Modeling - 12th International Conference, BPMDS 2011, and 16th International Conference, EMMSAD 2011, held at CAiSE 2011, London, UK, June 20-21, 2011. Proceedings , 2011, BMMDS/EMMSAD.

[24]  Johann Eder,et al.  Managing Time in Workflow Systems , 2000 .

[25]  James Gordon,et al.  Project Management and Project Network Techniques , 1995 .

[26]  Martin Törngren,et al.  Tool Integration Beyond Wasserman , 2011, CAiSE 2011.

[27]  Sushil Jajodia,et al.  Temporal Reasoning in Workflow Systems , 2002, Distributed and Parallel Databases.