Healthcare Facility Benchmarking

Development of a national healthcare facilities benchmarking program is described. As the first effort of its kind, a framework of facilities is presented. The methodology and systems used to compare measures of capital project performance are discussed. These include the development of questionnaires, databases, data mining structures, and executive dashboards. The benefits of benchmarking healthcare facilities are discussed along with several lessons learned from other, similar efforts. Future extensions of this research are discussed.