Coflection - Combining Mutual Support and Facilitation in Technology Enhanced Learning

Coaching and reflection are established methods for learning from experiences and peer support at work. They support people with different means: While coaching is a rather formal, planned, structured and systematic process, reflection is rather informal, spontaneous and emergent. Despite these differences, coaching and reflection may complement each other. This helps to overcome barriers of the respective other method and closes a gap between formal-systematic and informal-self-organized approaches of learning at work. In this paper we ask how this complement can be supported by tools and describe an intertwined concept of reflection and coaching called “coflection”. We identify challenges associated with this concept, we present a prototype and we explain how the concept may solve problems at work by using real-world scenarios. The paper contributes to TEL by providing a concept that enables transitions between formal and informal learning.

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