Introduction, methods and information systems

What is Business Process Management?.- Process Management for Knowledge Work.- The Scope and Evolution of Business Process Management.- A Framework for Defining and Designing the Structure of Work.- The Six Core Elements of Business Process Management.- Methods.- Six Sigma and Business Process Management.- Business Process Model Abstraction.- Business Process Quality Management.- Semantic Business Process Management.- Analysis and Design of Business Processes Using BPMN.- Configuration and Management of Process Variants.- Process Choreography Modeling.- Collaborative Process Modeling: The Intersport Case Study.- Designing Business Processes with a Recommendation-Based Editor.- Business Process Simulation.- BPM Tool Selection: The Case of the Queensland Court of Justice.- Implementing Six Sigma for Improving Business Processes at an Automotive Bank.- Process-aware Information Systems.- Workflow Management.- A Framework for Designing Resource-Driven Workflows.- Service-Enabled Process Management.- BPM Meets SOA.- Integrated Business Process and Service Management.- Business Process Management and Semantic Interoperability.- Business Process Management Standards.- Modeling Interorganizational Business Processes.- Enterprise 2.0 Meets Business Process Management.