Root cause analysis support for quality improvement in electronics manufacturing

Purpose – The purpose of this paper is to propose a new software tool to support design for quality (DfQ) in the electronics manufacturing sector where quality and reliability are critical.Design/methodology/approach – An integrated modelling framework that enables complete and realistic representations of manufacturing systems is proposed. A software tool, developed based on this framework, offers two modules to support DfQ: simulation and root cause analysis. This paper focuses on the latter.Findings – Integrated models enable tracing back effects to their root causes. Software tools based on these, kind of models can provide support in finding and eliminating the cause of a particular effect. This capability can be used to perform DfQ in an effective and accurate way.Research limitations/implications – The approach proposed strongly depends on the quality models within the integrated modelling framework. The models currently available are little and simplified. Future work includes the enrichment of th...

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