How to develop knowledge culture in organizations? A multiple case study of large distributed organizations

Purpose – This paper seeks to identify various factors affecting knowledge culture in some of the large organizations and suggest realistic strategies for developing knowledge culture.Design/methodology/approach – In‐depth case studies were conducted at six large distributed organizations to investigate and assess knowledge management (KM) practices and associated organizational culture. The core data collection is based on semi‐structured interviews with senior managers who play a significant role in KM programs at their respective organizations. A range of internal documents of these organizations has also provided some important inputs for the empirical analysis.Findings – The study identified ten major factors affecting knowledge culture in organizations. These include leadership, organizational structure, and evangelization, communities of practice, reward systems, time allocation, business processes, recruitment, infrastructure and physical attributes.Research limitations/implications – Perhaps, the...

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