Robust Design Impact Metrics: Measuring the effect of implementing and using Robust Design

Measuring the performance of an organisation’s product development process can be challenging due to the limited use of metrics in R&D. An organisation considering whether to use Robust Design as an integrated part of their development process may find it difficult to define whether it is relevant, and afterwards measure the effect of having implemented it. This publication identifies and evaluates Robust Design-related metrics and finds that 2 metrics are especially useful: 1) Relative amount of R&D Resources spent after Design Verification and 2) Number of ‘change notes’ after Design Verification. The metrics have been applied in a case company to test the assumptions made during the evaluation. It is concluded that the metrics are useful and relevant, but further work is necessary to make a proper overview and categorisation of different types of robustness related metrics.