Contextuality and Information Systems: how the interplay between paradigms can help

Through this paper, we theorize on the meanings and roles of context in the study of information systems. The literatures of information systems and information science both explicitly conceptualize information systems (and there are multiple overlapping definitions). These literatures also grapple with the situated and generalizable natures of an information system. Given these shared interests and common concerns, this paper is used as a vehicle to explore the roles of context and suggests how multi-paradigmatic research – another shared feature of both information science and information systems scholarship – provides a means to carry forward more fruitful studies of information systems. We discuss the processes of reconstructed logic and logic-in-use in terms of studying information systems. We argue that what goes on in the practice of researchers, or the logic-in-practice, is typified by what we are calling the contextuality problem. In response, we envision a reconstructed logic, which is an idealization of academic practices regarding context. The logic-in-use of the field is then further explained based on two different views on context. The paper concludes by proposing a model for improving the logic-in-use for the study of information systems.