Business Intelligence for Human Capital Management

Thisarticlepresentstheresultsofanexploratorystudyoftheuseofbusinessintelligence(BI)toolsto helptomakedecisionsabouthumanresourcesmanagementinPortugueseorganizations.Thepurpose ofthisarticleistoanalyzetheeffectiveuseofBItoolsinintegratingreports,analytics,dashboards, andmetrics,whichimpactsonthedecisionmakingtheprocessofhumanresourcemanagers.The methodology approach was quantitative based on the results of a survey to 43 human resource managersandtechnicians.Thedataanalysistechniquewascorrelationcoefficientandregression analysisperformedbyIBMSPSSsoftware.Itwasalsoappliedqualitativeanalysisbasedonafocus grouptoidentifytheimpactsofbusinessintelligenceonthehumanresourcesstrategiesofPortuguese companies.Thefindingsofthisstudyarethat:businessintelligenceispositivelyassociatedwith HRMdecision-making,andbusinessintelligencewillsignificantlypredictHRMdecisionmaking. TheresearchalsoexaminestheprocessoftheinformationgatheredwithBItoolsfromthehuman resourcesinformationsystemonthedecisionsofthehumanresourcesmanagersandthatimpacts theperformanceoftheorganizations.Thestudyalsogivesindicationsaboutthepracticesandgaps, bothintermsofhumanresourcesmanagementandinprocessesrelatedtobusinessintelligence(BI) tools.Itpointsoutthedifferentfactorsthatmustworktogethertofacilitateeffectivedecision-making. Thearticleisstructuredasfollows:aliteraturereviewconcerningtheuseofthebusinessintelligence conceptandtoolsandthelinkbetweenBIandhumanresourcesmanagement,methodology,andthe mainfindingsandconclusions. KeywoRdS Business Intelligence, Decision making, Human Resources Management, Human Resources Metrics

[1]  Rimvydas Skyrius,et al.  From Management Information Systems to Business Intelligence: The Development of Management Information Needs , 2013, Int. J. Interact. Multim. Artif. Intell..

[2]  Paul S. Hempel Preparing the HR profession for technology and information work , 2004 .

[3]  Sue Newell,et al.  A Knowledge-based View of Agenda-formation in the Development of Human Resource Information Systems , 2007 .

[4]  Bjørn Erik Munkvold,et al.  It-Supported Competence Management: A Case Study at Ericsson , 2005, Inf. Syst. Manag..

[5]  M. Lengnick-Hall,et al.  The impact of e-HR on the human resource management function , 2003 .

[6]  Maris G. Martinsons Benchmarking human resource information systems in Canada and Hong Kong , 1994, Inf. Manag..

[7]  Michael J. Davern,et al.  Measuring the effects of business intelligence systems: The relationship between business process and organizational performance , 2008, Int. J. Account. Inf. Syst..

[8]  Desheng Dash Wu,et al.  Business intelligence in risk management: Some recent progresses , 2014, Inf. Sci..

[9]  Thompson S. H. Teo,et al.  The adoption and diffusion of human resources information systems in Singapore , 2007 .

[10]  K. Shahzad VISION OR PSYCHIC PRISON , 2012 .

[11]  Victor Y. Haines,et al.  Conditions for successful human resource information systems , 1997 .

[12]  N. A. Beadles,et al.  The Impact of Human Resource Information Systems: An Exploratory Study in the Public Sector , 2015, Communications of the IIMA.

[13]  Susan K. Lippert,et al.  Human resource information systems (HRIS) and technology trust , 2005, J. Inf. Sci..

[14]  Carole Tansley,et al.  Strategic exchange in the development of Human Resource Information Systems (HRIS) , 2000 .

[15]  Vesna Bosilj-Vuksic,et al.  Supporting Performance Management with Business Process Management and Business Intelligence: A Case Analysis of Integration and Orchestration , 2013, Int. J. Inf. Manag..

[16]  Anthony R. Hendrickson Human resource information systems: Backbone technology of contemporary human resources , 2003 .

[17]  Kirstie Ball,et al.  The use of human resource information systems: a survey , 2001 .

[18]  Mark A. Huselid,et al.  Strategic Human Resources Management: Where Do We Go From Here? , 2006 .

[19]  M. Kesti Human Capital Production Function , 2013 .

[20]  Timothy M. Gardner,et al.  HR practices or HR capabilities: which matters? Insights from the Asia Pacific region: , 2004 .

[21]  O'Daniell Ee Energizing corporate culture and creating competitive advantage: a new look at workforce programs. , 1999 .

[22]  Antti Lönnqvist,et al.  The Measurement of Business Intelligence , 2005, Inf. Syst. Manag..

[23]  Alok Mishra,et al.  Information Technology in Human Resource Management: An Empirical Assessment , 2010 .

[24]  Alireza Pourshahid,et al.  A goal-oriented, business intelligence-supported decision-making methodology , 2014, Decis. Anal..

[25]  Anna Sidorova,et al.  Business intelligence success: The roles of BI capabilities and decision environments , 2013, Inf. Manag..

[26]  Efraim Turban,et al.  Business Intelligence: Second European Summer School, eBISS 2012, Brussels, Belgium, July 15-21, 2012, Tutorial Lectures , 2013 .

[27]  Barbara Wixom,et al.  The Current State of Business Intelligence , 2007, Computer.

[28]  Mahmoud Al-Dalahmeh,et al.  Data Warehouse Success and Strategic Oriented Business Intelligence: A Theoretical Framework , 2013, ArXiv.

[29]  Maris G. Martinsons,et al.  The Influence of Human Factors and Specialist Involvement on Information Systems Success , 1999 .

[30]  Humayun Zafar Human resource information systems: Information security concerns for organizations , 2013 .