The Logistic Maturity Model: Application to a Fashion Company

This paper describes the structure of the logistic maturity model (LMM) in detail and shows the possible improvements that can be achieved by using this model in terms of the identification of the most appropriate actions to be taken in order to increase the performance of the logistics processes in industrial companies. The paper also gives an example of the LMM's application to a famous Italian female fashion firm, which decided to use the model as a guideline for the optimization of its supply chain. Relying on a 5-level maturity staircase, specific achievement indicators as well as key performance indicators and best practices are defined and related to each logistics area/process/sub-process, allowing any user to easily and rapidly understand the more critical logistical issues in terms of process immaturity.

[1]  Maria Elena Nenni,et al.  The Italian Footwear Industry: An Empirical Analysis , 2013 .

[2]  Rogier van de Wetering,et al.  A PACS maturity model: A systematic meta-analytic review on maturation and evolvability of PACS in the hospital enterprise , 2009, Int. J. Medical Informatics.

[3]  Sabah Al-Fedaghi,et al.  Information Management and Valuation , 2013 .

[4]  M. Schiraldi,et al.  Multiproduct slot allocation heuristic to minimize storage space , 2014 .

[5]  R. Nolan,et al.  Managing the Four Stages of EDP Growth , 1974 .

[6]  Kevin McCormack,et al.  The development of a supply chain management process maturity model using the concepts of business process orientation , 2004 .

[7]  Erlend Alfnes,et al.  A PRACTICAL TOOL FOR SUPPLY CHAIN IMPROVEMENT-EXPERIENCES WITH THE SUPPLY CHAIN MATURITY ASSESSMENT TEST ( SCMAT ) , 2008 .

[8]  Michele Grimaldi,et al.  How to Select Knowledge Management Systems: A Framework to Support Managers , 2013 .

[9]  Michele Grimaldi,et al.  An integrated framework to implement a knowledge management programme: the role of technological tools and techniques , 2012 .

[10]  Andrea Fumi,et al.  The Effect of Slot-Code Optimization in Warehouse Order Picking , 2013 .

[11]  Peter Bolstorff,et al.  Supply Chain Excellence , 2003 .

[12]  Ahmed Shaban,et al.  Exploring the Bullwhip Effect and Inventory Stability in a Seasonal Supply Chain , 2013 .

[13]  R. Iannone,et al.  Merchandise and Replenishment Planning Optimisation for Fashion Retail , 2013 .

[14]  G. Klimkó.  MANAGEMENT AND MATURITY MODELS: BUILDING COMMON UNDERSTANDING , 2001 .

[15]  Michele Grimaldi,et al.  Knowledge-based inter-organizational collaborations , 2010, J. Knowl. Manag..

[16]  Curtis R. Cook,et al.  Evolution of a maturity model – critical evaluation and lessons learned , 2004, Software Quality Journal.

[17]  Fabio De Felice,et al.  Key Success Factors for Organizational Innovation in the Fashion Industry , 2013 .

[18]  Andrea Fumi,et al.  Minimizing Warehouse Space with a Dedicated Storage Policy , 2013 .

[19]  Massimiliano M. Schiraldi,et al.  Evaluating RFID opportunity through process analysis , 2013, Int. J. RF Technol. Res. Appl..

[20]  Ronald A. Radice,et al.  A Programming Process Architecture , 1985, IBM Syst. J..

[21]  O. Borgia,et al.  Bucket Brigades to Increase Productivity in a Luxury Assembly Line , 2013 .

[22]  M. Gregory,et al.  Supply chain capability assessment of global operations , 2005 .

[23]  Andrea Fumi,et al.  The effect of slot-code optimisation on travel times in common unit-load warehouses , 2013 .

[24]  Luca Giustiniano,et al.  The Impact of Outsourcing on Business Performance: An Empirical Analysis , 2013 .

[25]  William T. Walker,et al.  Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices , 2002 .

[26]  Philip B. Crosby,et al.  Quality Is Free: The Art of Making Quality Certain , 1979 .

[27]  Marcos Paulo Valadares de Oliveira,et al.  Supply chain maturity and performance in Brazil , 2008 .

[28]  Mm Schiraldi,et al.  The Logistic Maturity Model: guidelines for logistic processes continuous improvement , 2012 .

[29]  Andrea Fumi,et al.  Fourier Analysis for Demand Forecasting in a Fashion Company , 2013 .

[30]  R. Handfield.  How Mature Is your Supply Chain ? , 2004 .

[31]  E. Battistoni,et al.  Prominent Determinants of Consumer-Based Brand Equity , 2013 .

[32]  Apurva Jain,et al.  Agile Meets CMMI: Culture Clash or Common Cause? , 2002, XP/Agile Universe.

[33]  Maria Elena Nenni,et al.  Product Lifecycle Management as a Tool to Create Value in the Fashion System , 2013 .

[34]  Mario Tucci,et al.  Layout Design for a Low Capacity Manufacturing Line: A Case Study , 2013 .

[35]  Manuel Resinas,et al.  Automated Resource Assignment in BPMN Models Using RACI Matrices , 2012, OTM Conferences.

[36]  Ronald E. Giachetti,et al.  Using experts to develop a supply chain maturity model in Mexico , 2010 .

[37]  Ronald A. Radice,et al.  A Programming Process Study , 1985, IBM Syst. J..

[38]  Shin Ta Liu,et al.  Project Management: A Systems Approach To Planning, Scheduling and Controlling (Book) , 2004 .

[39]  Gerard O’Regan,et al.  The Capability Maturity Model , 2002 .

[40]  Maria Elena Nenni,et al.  Demand Forecasting in the Fashion Industry: A Review , 2013 .