Success factors for implementing ERP in SMEs in India: A conceptual model

After the opening up of Indian economy in 1991, the country has seen a lot of entrepreneurs venturing into the world of business (most of them in SMEs). Most of these successful entrepreneurs with time have observed increasing trends, in both the scale of their operation as well as the size of their company. With the growth in the business, the need for superior technology as well as planning tools are required and typical enterprise resource planning (ERP) products cater to these requirements. But with the dismal success rate of the ERP implementations across the industries, identifying the critical success factors to ensure improved success rates is of prime importance. In this paper, we attempt to identify success factors which SMEs as well as implementing organization should keep in mind, to ensure success. In this article, we propose our hypothetical success factors model to address our research question. We aim to validate our hypotheses using large scale survey-based methodology.

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