Honesty, Social Presence and Self-Service in Retail
暂无分享,去创建一个
Graham I. Johnson | Paul Robertson | Andrea Szymkowiak | Susan Siebenaler | Jan Law | Kenneth Fee | G. Johnson | A. Szymkowiak | Susan Siebenaler | Paul Robertson | J. Law | Kenneth Fee
[1] R. Clarke,et al. Modeling Offenders' Decisions: A Framework for Research and Policy , 1985, Crime and Justice.
[2] Jochen Wirtz,et al. Opportunistic customer claiming during service recovery , 2010 .
[3] N. Emery,et al. The eyes have it: the neuroethology, function and evolution of social gaze , 2000, Neuroscience & Biobehavioral Reviews.
[4] Ronald V. Clarke,et al. Become a Problem-Solving Crime Analyst , 2003 .
[5] J. Henderson. Regarding Scenes , 2007 .
[6] Amy L. Ostrom,et al. Domo Arigato Mr. Roboto , 2017 .
[7] A. Beck,et al. Scan and rob! Convenience shopping, crime opportunity and corporate social responsibility in a mobile world , 2017 .
[8] Jun Ohya,et al. The representation of agents: anthropomorphism, agency, and intelligence , 1996, CHI Conference Companion.
[9] Jennifer L. Gregg,et al. The Networked Minds Measure of Social Presence : Pilot Test of the Factor Structure and Concurrent Validity , 2001 .
[10] Frank Biocca,et al. The Effect of the Agency and Anthropomorphism on Users' Sense of Telepresence, Copresence, and Social Presence in Virtual Environments , 2003, Presence: Teleoperators & Virtual Environments.
[11] Futoshi Naya,et al. Differences in effect of robot and screen agent recommendations on human decision-making , 2005, Int. J. Hum. Comput. Stud..
[12] Lee Sproull,et al. When the Interface Is a Face , 1996, Hum. Comput. Interact..
[13] R. Clarke,et al. UNDERSTANDING CRIME DISPLACEMENT: AN APPLICATION OF RATIONAL CHOICE THEORY , 1987 .
[14] Jeremy N. Bailenson,et al. Avatars Versus Agents: A Meta-Analysis Quantifying the Effect of Agency on Social Influence , 2015, Hum. Comput. Interact..
[15] John Short,et al. The social psychology of telecommunications , 1976 .
[16] Kangsoo Kim,et al. The wobbly table: Increased social presence via subtle incidental movement of a real-virtual table , 2016, 2016 IEEE Virtual Reality (VR).
[17] Dianne Cyr,et al. The role of social presence in establishing loyalty in e-Service environments , 2007, Interact. Comput..
[18] Nick Tilley,et al. Surveillance of Public Space: Cctv, Street Lighting and Crime Prevention , 1999 .
[19] Adrian Beck,et al. Self-scan checkouts and retail loss: Understanding the risk and minimising the threat , 2011 .
[20] C. Nass,et al. Machines and Mindlessness , 2000 .
[21] Graham I. Johnson,et al. Dishonest Behavior at Self-Service Checkouts , 2015, HCI.
[22] Heloir,et al. The Uncanny Valley , 2019, The Animation Studies Reader.
[23] B. Velichkovsky,et al. Time course of information processing during scene perception: The relationship between saccade amplitude and fixation duration , 2005 .
[24] DjamasbiSoussan,et al. Online Viewing and Aesthetic Preferences of Generation Y and the Baby Boom Generation , 2011 .
[25] Kathleen D. Vohs,et al. The Value of Believing in Free Will , 2008, Psychological science.
[26] Thomas S. Tullis,et al. Online Viewing and Aesthetic Preferences of Generation Y and the Baby Boom Generation: Testing User Web Site Experience Through Eye Tracking , 2011, Int. J. Electron. Commer..
[27] R. Kraut. Deterrent and Definitional Influences on Shoplifting , 1976 .
[28] Jan Theeuwes,et al. Do Pictures of Faces, and Which Ones, Capture Attention in the Inattentional-Blindness Paradigm? , 2009, Perception.
[29] M. Bateson,et al. Cues of being watched enhance cooperation in a real-world setting , 2006, Biology Letters.
[30] Shanyang Zhao,et al. Toward a Taxonomy of Copresence , 2003, Presence: Teleoperators & Virtual Environments.
[31] Arvid Kappas,et al. Nonverbal Behavior Online: A Focus on Interactions with and via Artificial Agents and Avatars , 2015 .
[32] D. F. Fisher,et al. Eye movements : cognition and visual perception , 1982 .
[33] Andrew T Duchowski,et al. A breadth-first survey of eye-tracking applications , 2002, Behavior research methods, instruments, & computers : a journal of the Psychonomic Society, Inc.
[34] S. Baron-Cohen. How to build a baby that can read minds: Cognitive mechanisms in mindreading. , 1994 .
[35] Graham I. Johnson,et al. The behavioural impact of a visually represented virtual assistant in a self-service checkout context , 2011, BCS HCI.
[36] D. Gefen,et al. Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services , 2004 .
[37] Graham I. Johnson,et al. Social Presence and Dishonesty: Perceptions from Security Guards , 2017, HCI.
[38] J. Antes. The time course of picture viewing. , 1974, Journal of experimental psychology.
[39] D. Romano,et al. BASIC: A Believable Adaptable Socially Intelligent Character for Social Presence , 2005 .
[40] Lee Sproull,et al. Cooperating with life-like interface agents , 1999 .
[41] J. Walther. Interpersonal Effects in Computer-Mediated Interaction , 1992 .
[42] Nicole C. Krämer,et al. "It doesn't matter what you are!" Explaining social effects of agents and avatars , 2010, Comput. Hum. Behav..
[43] Geoffrey B. Duggan,et al. Text skimming: the process and effectiveness of foraging through text under time pressure. , 2009, Journal of experimental psychology. Applied.
[44] Johannes Keller,et al. The watching eyes phenomenon: The role of a sense of being seen and public self‐awareness , 2015 .
[45] Robin J. S. Sloan,et al. Animated Virtual Agents to Cue User Attention Comparison of static and dynamic deictic cues on gaze and touch responses , 2011 .
[46] Christopher E. Peters. Direction of Attention Perception for Conversation Initiation in Virtual Environments , 2005, IVA.
[47] Clifford Nass,et al. The media equation - how people treat computers, television, and new media like real people and places , 1996 .
[48] Isabel Gauthier,et al. Perceptual Expertise as a Shift From Strategic Interference to Automatic Holistic Processing , 2011, Current directions in psychological science.
[49] H. Hlavacs,et al. Virtual social support buffers stress response: An experimental comparison of real-life and virtual support prior to a social stressor. , 2019, Journal of behavior therapy and experimental psychiatry.
[50] A. Kostić,et al. The social psychology of nonverbal communication , 2015 .
[51] R. Baumeister. A SELF-PRESENTATIONAL VIEW OF SOCIAL PHENOMENA , 1982 .
[52] S. Siegel,et al. Nonparametric Statistics for the Behavioral Sciences , 2022, The SAGE Encyclopedia of Research Design.
[53] Emmeline Taylor,et al. Supermarket self-checkouts and retail theft: The curious case of the SWIPERS , 2016 .
[54] Helmut Hlavacs,et al. Meeting others virtually in a day-to-day setting: Investigating social avoidance and prosocial behavior towards avatars and agents , 2018, Comput. Hum. Behav..
[55] Laura Aymerich-Franch,et al. Can We Identify with a Block? Identification with Non-anthropomorphic Avatars in Virtual Reality Games , 2012 .
[56] David P. Farrington,et al. Security Guards, Place Managers, and Defensible Space , 2009 .
[57] M. Bar,et al. Exploring the unconscious using faces , 2015, Trends in Cognitive Sciences.
[58] Crystal L. Hoyt,et al. Immersive Virtual Environment Technology as a Methodological Tool for Social Psychology , 2002 .
[59] Frank Biocca,et al. Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria , 2003, Presence: Teleoperators & Virtual Environments.
[60] L. Pessoa. To what extent are emotional visual stimuli processed without attention and awareness? , 2005, Current Opinion in Neurobiology.
[61] T. Koda,et al. Agents with faces: the effect of personification , 1996, Proceedings 5th IEEE International Workshop on Robot and Human Communication. RO-MAN'96 TSUKUBA.
[62] A. Lindblom,et al. The perceived effectiveness of surveillance in reducing crime at shopping centers in Finland , 2010 .
[63] Candy Carmel-Gilfilen,et al. Bridging security and good design: Understanding perceptions of expert and novice shoplifters , 2013 .
[64] J. Haxby,et al. The distributed human neural system for face perception , 2000, Trends in Cognitive Sciences.
[65] S. Baron-Cohen. The Maladapted Mind : Classic Readings in Evolutionary Psychopathology , 1997 .