Research on knowledge work efficiency and influencing factors under dynamic network environment

In present paper, the issue of knowledge work efficiency under dynamic network environment is put forward. The mechanism of knowledge work is analyzed. The knowledge work efficiency is defined as cognitive efficiency and group collaboration efficiency in narrow and broad sense, respectively. Six kinds of factors, namely individual factor, work group factor, task factor, work resource factor, management factor and physical environment factor, and 54 specific influencing factors are obtained based on theoretical analysis and investigations through questionnaires in some provinces of China. Finally, 13 major influencing factors are obtained according to factor analysis based on variance maximization of multivariate statistical analysis method.

[1]  Karen A. Jehn,et al.  Interpersonal relationships and task performance: An examination of mediation processes in friendship and acquaintance groups. , 1997 .

[2]  Gavriel Salvendy,et al.  Handbook of industrial engineering , 2001 .

[3]  K. Jehn,et al.  INTERPERSONAL RELATIONSHIPS AND TASK PERFORMANCE: AN EXAMINATION OF MEDIATING PROCESSES IN FRIENDSHIP AND ACQUAINTANCE GROUPS. , 1996 .

[4]  Wang Lei,et al.  Research on the "Therbligs" of Knowledge Tasks , 2006 .

[5]  Michael Parent,et al.  Relationships Between Job Skills and Performance: A Study of Webmasters , 2002, J. Manag. Inf. Syst..

[6]  Kai Hakkarainen,et al.  Collaboration patterns in computer supported collaborative designing , 2004 .

[7]  Chen Zhen-yi.  Process and Standardization——Research of Defining Knowledge Works , 2006 .

[8]  K. Narasimhan,et al.  Handbook of Industrial Engineering: Technology and Operations Management 3rd edition , 2002 .

[9]  Robert Libby,et al.  Availability And The Generation Of Hypotheses In Analytical Review , 1985 .

[10]  Philippe Girard,et al.  Modelling collaborative knowledge to support engineering design project manager , 2005, Comput. Ind..

[11]  Joseph C. Paradi,et al.  Knowledge worker performance analysis using DEA: an application to engineering design teams at Bell Canada , 2002, IEEE Trans. Engineering Management.

[12]  Gavriel Salvendy,et al.  Handbook of industrial engineering : technology and operations management , 2001 .

[13]  David A. Waldman,et al.  Putting Together the Pieces: A Closer Look at the Determinants of Job Performance , 1989 .

[14]  Zhu Guang-x.  Coordinating cognition model and its implementation in remote interactive systems , 2002 .