Enhancing information security of a university using computer ethics video clips, managed security service and an information security management system

An experience of enhancing information security for the ICT service department of a Japanese national university corporation is described. Information security is realized by the integration of people, processes, and technology. In order to enhance the people's side of information security, we have been using digital video clips, which are produced by a group of faculty members of Japanese universities. In order to enhance the technology side of information security, we have been using a managed security service and other means. We could reach 24 hours a day and 365 days a year monitoring at the doorway of the university using the service. However, we had no standard means to enhance the process side of information security until recently. This deficiency became an obstacle to making agreements between other universities on inter-university activities. This need also may be an obstacle to gaining reliance from users. In order to cope with this problem, we have decided to implement an information security management system (ISMS). It takes a lot of time and work to implement the ISMS. However, many parts of the ISMS were processes that we were already doing without any clear rules. The ISMS helps not only enhance information security but also improve daily work and management of the staff.