Housing Management, Consumers and Citizens

Preface. Part 1. The Context 1. Introduction: The Changing Face of Housing and Local Government 2. Consumers of Citizens? Part 2. The Actors 3. Housing Managers 4. Councillors 5. Tenants 6. Tenants Associations Part 3. The Outcomes 7. Tenants, Housing Managers and Councillors 8. Conclusion: Tenant-Landlord Relationships and the Future of Coouncil Housing