Tough as Nails? An Individual Perspective to Digital Resilience During a Pandemic

The onset of the COVID-19 pandemic has resulted in major global disruptions to organizational and societal operations. To accommodate the ensuing restrictions many operations have shifted online. Anecdotally, most organizations and industries reported successful digital transformations. However, the extent to which individuals assimilated to such rapid transition remains largely unclear. This study explores factors that enable individuals to develop resilience in the digital context. Drawing from existing literature, the study proposes a conceptual model derived from psychological resilience and Information Technology adoption disciplines. The model conceptualizes factors that constitute perceived digital resilience among individuals. The study therefore establishes a foundation for future research on digital resilience which could usher pertinent theoretical and practical implications, given the continuation of the pandemic induced restrictions. © AMCIS 2021.