The role of social identity in doctors' experiences of clinical managing

Purpose – Aims to illustrate how the use of a social identity approach can help to refine our understanding of how organizational professionals experience the introduction of managerialism and the incorporation of managing specialist roles.Design/methodology/approach – Draws on theories of social identity and social categorization to examine the process by which clinical directors tackle and assign meaning to their managing roles. Interviews were conducted with a sample of current and previous clinical directors over a five year period. Variations in doctors’ responses were explained by a range of self enhancement strategies that emerged to deal with tensions between prepared management identities and actual role experiences.Findings – Reveals the importance of multiple self‐enhancement strategies as a way for doctors to protect self definitions in failing identity situations where immediate exit from a new role is not feasible. Concludes that a greater use of social identity and social categorization the...

[1]  Daniel L. Wann,et al.  Collective self‐esteem consequences of outgroup derogation when a valued social identity is on trial , 1994 .

[2]  N. Branscombe,et al.  Sports fans: Measuring degree of identification with their team. , 1993 .

[3]  S. Dawson,et al.  Management, Competition and Professional Practice: Medicine and the Marketplace , 1995 .

[4]  M. Hogg,et al.  Book Review: Social identifications: A social psychology of intergroup relations and group processes , 1991 .

[5]  C. Ham Health policy in Britain: The politics and organisation of the National Health Service , 1985 .

[6]  Nicholas Deakin,et al.  The Enabling State: The Role of Markets and Contracts , 1994 .

[7]  L. Fitzgerald,et al.  Clinicians into Management: On the Change Agenda or Not? , 1992, Health services management research.

[8]  Daniel L. Wann,et al.  Die-Hard and Fair-Weather Fans: Effects of Identification on BIRGing and CORFing Tendencies , 1990 .

[9]  I. Haslock Working for patients. , 1989, British journal of rheumatology.

[10]  Q. Skinner The Return of Grand Theory in the Human Sciences , 1990 .

[11]  R. Warhurst,et al.  “We Really Felt Part of Something”: Participatory learning among peers within a university teaching‐development community of practice , 2006 .

[12]  I. Glover,et al.  The Professional-Managerial Class: Contemporary British Management in the Pursuer Mode , 1996 .

[13]  J Gatrell,et al.  Doctors and management--the development dilemma. , 1996, Journal of management in medicine.

[14]  M. Savage,et al.  Property, Bureaucracy and Culture: Middle Class Formation in Contemporary Britain , 1992 .

[15]  H. Tajfel Differentiation between social groups: Studies in the social psychology of intergroup relations. , 1978 .

[16]  S. Cropper,et al.  Analysing the medicine-management interface in acute trusts. , 1997, Journal of management in medicine.

[17]  P McSweeney The politics of quality. , 1996, Nursing management.

[18]  John C. Turner,et al.  The socially structured mind. , 1997 .

[19]  R. Crompton Professions in the Current Context , 1990, Management of Health Care.

[20]  Carol Jones,et al.  Management and the Control of Technical Labour , 1996 .

[21]  Michael J. Holosko,et al.  An Overview of Qualitative Research Methods , 2001 .

[22]  The development of clinical management at an NHS Trust hospital. A case study example. , 1998, Journal of management in medicine.

[23]  B. N. Ong Evolving Perceptions of Clinical Management in Acute Hospitals in England , 1998 .

[24]  J. Burgoyne,et al.  Clinicians into Management. The Experience in Context , 1993, Health services management research.

[25]  Shoshana Zuboff,et al.  In the Age of the Smart Machine: The Future of Work and Power , 1989 .

[26]  S. Worchel,et al.  The Social psychology of intergroup relations , 1979 .

[27]  A. Strauss,et al.  The discovery of grounded theory: strategies for qualitative research aldine de gruyter , 1968 .

[28]  H. Tajfel,et al.  An integrative theory of intergroup conflict. , 1979 .

[29]  R. Harrison,et al.  The Contribution of Clinical Directors to the Strategic Capability of the Organization , 1999 .

[30]  B. Crabtree,et al.  Doing Qualitative Research , 1999 .

[31]  Relationships between doctors and managers: the Scottish experience. , 1994, Journal of management in medicine.

[32]  J. Jacobs,et al.  A Cross-National Analysis of the Wages of Part-Time Workers: Evidence from the United States, the United Kingdom, Canada and Australia , 1996 .

[33]  S. Alexander Haslam,et al.  Psychology in Organizations: The Social-Identity Approach , 2000 .

[34]  S. Dopson Doctors in Management: A Challenge to Established Debates , 1996 .

[35]  I. Glover,et al.  Beyond reason? : the National Health Service and the limits of management , 1996 .

[36]  S. Haslam,et al.  Gender solidarity in hierarchical organizations. , 1998, The British journal of social psychology.

[37]  R. Fincham,et al.  Principles of organizational behaviour , 1999 .

[38]  REVIEW ESSAY STUDIES ON TRANSITIONS: MEANINGS AND METHOD , 1990 .

[39]  T. Watson,et al.  In Search of Management: Culture, Chaos and Control in Managerial Work , 1996 .