Leveraging the IT competence of non-IS workers: social exchange and the good corporate citizen
暂无分享,去创建一个
[1] Scott B. MacKenzie,et al. Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences , 2005 .
[2] Edel Conway,et al. Perceived Organizational Support , 2015 .
[3] M. Konovsky,et al. Citizenship Behavior and Social Exchange , 1994 .
[4] M. Love,et al. Exchange Relationships at Work , 2008 .
[5] Scott W. Lester,et al. Paying you back or paying me forward: understanding rewarded and unrewarded organizational citizenship behavior. , 2010, The Journal of applied psychology.
[6] David Gefen,et al. Implementation Team Responsiveness and User Evaluation of Customer Relationship Management: A Quasi-Experimental Design Study of Social Exchange Theory , 2002, J. Manag. Inf. Syst..
[7] Denise M. Rousseau,et al. Good citizens in poor-quality relationships: Idiosyncratic deals as a substitute for relationship quality , 2010 .
[8] Philip M. Podsakoff,et al. Accounting for Organizational Citizenship Behavior: Leader Fairness and Task Scope versus Satisfaction , 1990 .
[9] Robbie T. Nakatsu,et al. A risk profile of offshore-outsourced development projects , 2008, CACM.
[10] V. Bellou,et al. The impact of organizational identification and self-esteem on Organizational Citizenship Behavior: The case of Greek public hospitals , 2005, Oper. Res..
[11] R. Eisenberger,et al. Perceived organizational support: a review of the literature. , 2002, The Journal of applied psychology.
[12] J. Bloodgood,et al. Citizenship Behavior and The Creation of Social Capital in Organizations , 2002 .
[13] R. Liden,et al. Perceived Organizational Support And Leader-Member Exchange: A Social Exchange Perspective , 1997 .
[14] Michael S. Cole,et al. The Workplace Social Exchange Network , 2002 .
[15] Izak Benbasat,et al. The Influence of Business Managers' IT Competence on Championing IT , 2003, Inf. Syst. Res..
[16] R. Eisenberger,et al. Perceived Organizational Support and Employee Diligence, Commitment, and Innovation , 1990 .
[17] Yang Yang,et al. Satisfaction with employee relationship management systems: the impact of usefulness on systems quality perceptions , 2011, Eur. J. Inf. Syst..
[18] Detmar W. Straub,et al. Specifying Formative Constructs in Information Systems Research , 2007, MIS Q..
[19] Anson Seers,et al. Team-member exchange quality: a new construct for role-making research , 1989 .
[20] M. Konovsky,et al. Citizenship behavior and social exchange. , 1994, Academy of Management journal. Academy of Management.
[21] Margaret L. Williams,et al. Organizational Justice and Organizational Citizenship Behavior: A Mediated Multifoci Model † , 2009 .
[22] Yuval Deutsch,et al. OCB as a handicap: an evolutionary psychological perspective , 2006 .
[23] Ephraim R. McLean,et al. Enterprise resource planning and organizational knowledge: patterns of convergence and divergence , 2000, ICIS.
[24] Detmar W. Straub,et al. Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture , 2008, J. Manag. Inf. Syst..
[25] Robbie T. Nakatsu,et al. A comparative study of important risk factors involved in offshore and domestic outsourcing of software development projects: A two-panel Delphi study , 2009, Inf. Manag..
[26] Christopher L. Carr,et al. Reciprocity , 2006 .
[27] Bart van den Hooff,et al. Us and them: a social capital perspective on the relationship between the business and IT departments , 2011, Eur. J. Inf. Syst..
[28] Pablo Cardona,et al. Influence of Social and Work Exchange Relationships on Organizational Citizenship Behavior , 2004 .
[29] A. Rasheed,et al. Making More by Doing Less: An Analysis of Outsourcing and its Effects on Firm Performance , 2000 .
[30] Raymond T. Sparrowe,et al. An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships, and work outcomes. , 2000, The Journal of applied psychology.
[31] Deborah E. Rupp,et al. Taking a Multifoci Approach to the Study of Justice, Social Exchange, and Citizenship Behavior: The Target Similarity Model† , 2007 .
[32] Amrit Tiwana,et al. Governance-Knowledge Fit in Systems Development Projects , 2009, Inf. Syst. Res..
[33] S. Hunt,et al. The Commitment-Trust Theory of Relationship Marketing , 1994 .
[34] P. Blau. Exchange and Power in Social Life , 1964 .
[35] C. Cramton. The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration , 2001 .
[36] Varun Grover,et al. Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study , 2005, J. Manag. Inf. Syst..
[37] Jon M. Werner,et al. Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior , 1998 .
[38] F. Bookstein,et al. Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory , 1982 .
[39] Amrit Tiwana,et al. Complementarities Between Organizational IT Architecture and Governance Structure , 2010, Inf. Syst. Res..
[40] Odd Nordhaug,et al. Competences as resources in firms , 1994 .
[41] Henry Mintzberg. Rebuilding Companies as Communities , 2009 .
[42] Izak Benbasat,et al. Information Technology Competence of Business Managers: A Definition and Research Model , 2001, J. Manag. Inf. Syst..
[43] William J. Kettinger,et al. When users are IT experts too: the effects of joint IT competence and partnership on satisfaction with enterprise-level systems implementation , 2009, Eur. J. Inf. Syst..
[44] A. Gouldner. THE NORM OF RECIPROCITY: A PRELIMINARY STATEMENT * , 1960 .
[45] R. Cropanzano,et al. Social Exchange Theory: An Interdisciplinary Review , 2005 .
[46] Detmar W. Straub,et al. A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example , 2005, Commun. Assoc. Inf. Syst..
[47] Wynne W. Chin. Issues and Opinion on Structural Equation Modeling by , 2009 .
[48] Eldon Y. Li,et al. Do organizational citizenship behaviors lead to information system success?: Testing the mediation effects of integration climate and project management , 2008, Inf. Manag..
[49] Hemant K. Jain,et al. Success of Data Resource Management in Distributed Environments: An Empirical Investigation , 1998, MIS Q..
[50] L. V. Dyne,et al. Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation , 1994 .
[51] Qing Hu,et al. Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management , 2007, MIS Q..
[52] Jimmy C. Huang,et al. Social Capital and Knowledge Integration in an ERP Project Team: The Importance of Bridging and Bonding , 2004 .
[53] R. Sohi,et al. IT competency and firm performance: is organizational learning a missing link? , 2003 .
[54] P. M. Podsakoff,et al. Self-Reports in Organizational Research: Problems and Prospects , 1986 .
[55] I. Ajzen,et al. Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .
[56] Tobias Kollmann,et al. Competence of IT Professionals in E-Business Venture Teams: The Effect of Experience and Expertise on Preference Structure , 2009, J. Manag. Inf. Syst..
[57] Daniel G. Bachrach,et al. Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research , 2000 .
[58] F. Bookstein,et al. Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory: , 1982 .
[59] Varun Grover,et al. Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms , 2003, MIS Q..
[60] Detmar W. Straub,et al. Validation Guidelines for IS Positivist Research , 2004, Commun. Assoc. Inf. Syst..
[61] Deborah E. Rupp,et al. The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice , 2002 .