A case study evaluating the ergonomic and productivity impacts of partial automation strategies in the electronics industry

A case study is presented that evaluates the impact of partial automation strategies on productivity and ergonomics. A company partly automated its assembly and transportation functions while moving from a parallel-batch to a serial line-based production system. Data obtained from company records and key informants were combined with detailed video analysis, biomechanical modelling data and field observations of the system. The new line system was observed to have 51% higher production volumes with 21% less per product labour input and lower work-in-process levels than the old batch-cart system. Partial automation of assembly operations was seen to reduce the total repetitive assembly work at the system level by 34%. Automation of transportation reduced transport labour by 63%. The strategic decision to implement line-transportation was found to increase movement repetitiveness for operators at manual assembly stations, even though workstations were constructed with consideration to ergonomics. Average shoulder elevation at these stations increased 30% and average shoulder moment increased 14%. It is concluded that strategic decisions made by designers and managers early in the production system design phase have considerable impact on ergonomic conditions in the resulting system. Automation of transport and assembly both lead to increased productivity, but only elements related to the automatic line system also increased mechanical loads on operators and hence increased the risk for work-related disorders. Suggestions for integrating the consideration of ergonomics into production system design are made.

[1]  M Forsman,et al.  Identification and analysis of unsatisfactory psychosocial work situations: a participatory approach employing video-computer interaction. , 2001, Applied ergonomics.

[2]  R. Westgaard,et al.  Electromyographic evaluation of muscular work pattern as a predictor of trapezius myalgia. , 1993, Scandinavian journal of work, environment & health.

[3]  Svend Erik Mathiassen,et al.  Statistical power and measurement allocation in ergonomic intervention studies assessing upper trapezius EMG amplitude. A case study of assembly work. , 2002, Journal of electromyography and kinesiology : official journal of the International Society of Electrophysiological Kinesiology.

[4]  H. Hendrick Good Ergonomics Is Good Economics , 1996 .

[5]  A Aarås,et al.  The impact of ergonomic intervention on individual health and corporate prosperity in a telecommunications environment. , 1994, Ergonomics.

[6]  Jaana Pentti,et al.  Effect of organisational downsizing on health of employees , 1997, The Lancet.

[7]  P. Landsbergis,et al.  The impact of lean production and related new systems of work organization on worker health. , 1999, Journal of occupational health psychology.

[8]  Toshisada Nishida,et al.  Natural history of a tool-using behavior by wild chimpanzees in feeding upon wood-boring ants , 1982 .

[9]  Kaj Bo Veiersted,et al.  Sustained muscle tension as a risk factor for trapezius myalgia , 1994 .

[10]  C W Clegg,et al.  Sociotechnical principles for system design. , 2000, Applied ergonomics.

[11]  R. Norman,et al.  A comparison of peak vs cumulative physical work exposure risk factors for the reporting of low back pain in the automotive industry. , 1998, Clinical biomechanics.

[12]  Roland Kadefors,et al.  Ergonomic evaluation of complex work: a participative approach employing video–computer interaction, exemplified in a study of order picking , 2000 .

[13]  Flemming Norrgren,et al.  Effects of change strategy and top-management involvement on quality of working life and economic results , 2001 .

[14]  Hulda Ólafsdóttir,et al.  Increase in musculoskeletal symptoms of upper limbs among women after introduction of the flow-line in fish-fillet plants , 1998 .

[15]  Lars Medbo Materials Supply and Product Descriptions for Assembly Systems - Design and Operation , 1999 .

[16]  Shrawan Kumar,et al.  Effects of progressive levels of industrial automation on force and repetitive movements of the wrist , 2000 .

[17]  S E Mathiassen,et al.  Assessment of physical work load in epidemiologic studies: concepts, issues and operational considerations. , 1994, Ergonomics.

[18]  B Jonsson,et al.  Measurement and evaluation of local muscular strain in the shoulder during constrained work. , 1982, Journal of human ergology.

[19]  R H Westgaard,et al.  Effects of physical and mental stressors on muscle pain. , 1999, Scandinavian journal of work, environment & health.

[20]  R Kadefors,et al.  A Swedish industrial research program 'Co-operative for Optimization of Industrial Production Systems Regarding Productivity and Ergonomics' (COPE). , 1999, American journal of industrial medicine.

[21]  Tomas Engström,et al.  Data collection and analysis of manual work using video recording and personal computer techniques , 1997 .

[22]  R. H. Westgaard,et al.  Ergonomic intervention research for improved musculoskeletal health: A critical review , 1997 .

[23]  J Winkel,et al.  Guidelines for occupational musculoskeletal load as a basis for intervention: a critical review. , 1996, Applied ergonomics.

[24]  E.Roland Andersson Economic evaluation of ergonomic solutions: Part I — Guidelines for the practitioner , 1992 .

[25]  Anne Elizabeth Moore Biomechanical loading with psychophysically determined acceptable torques during in-line screw running, effect of cycle time and duty cycle , 1999 .

[26]  Tomas Engström,et al.  Alternatives to line assembly: Some Swedish examples , 1996 .

[27]  J. Winkel,et al.  Towards optimizing physical activity in VDT/office work , 1991 .

[28]  Göran M Hägg,et al.  The impact on musculoskeletal disorders of changing physical and psychosocial work environment conditions in the automobile industry , 2001 .

[29]  Nick Brieger,et al.  Production and operations , 1992 .

[30]  Tomas Engström,et al.  Musculoskeletal Symptoms, Ergonomic Aspects and Psychosocial Factors in Two Different Truck Assembly Concepts , 1993 .

[31]  K J Vicente,et al.  A participant-observer study of ergonomics in engineering design: how constraints drive design process. , 2000, Applied ergonomics.

[32]  Patrick Neumann,et al.  Assessment of Physical Demands of Job Rotation: Is Injury Risk Really Reduced? , 1999 .

[33]  P. Buckle,et al.  The State of Scientific Knowledge Regarding Work Related Neck and Upper Limb Musculoskeletal Disorders , 2000 .

[34]  J A Eklund,et al.  Relationships between ergonomics and quality in assembly work. , 1995, Applied ergonomics.

[35]  Hal W. Hendrick,et al.  Macroergonomics: An Introduction to Work System Design , 2000 .