Lean Implementation; The Journey From Yoseph 1 Pavillion At RK Charitas Hospital, Palembang

This research aim to explore an implementation of lean in Yoseph 1 Pavilion of RK Charitas Hospital Palembang. This study start from step taken by the team, after training, training, was to organize the Value Stream Mapping (VSM) of this pavilion, to identify existing wastes. Waste identification allowed the team to see what improvement opportunities can be made. After carrying out the VSM, the known wastes became the subject to the 5 S process, ended with standardization of work. These results noticed that 50% of powder, lotion, and topical liquid inventories. While cream and infusion were reduced by 53% and 46% respective, while for health equipment reduced by 37%. Overall, after the 5S process, inventories in January decreased 39% of inventories in December 2016. This research show that lean implementations do manage to decrease inventory in certain items and overall items in hospitals. Similarly, lean assuredly increase the number of patient visits to inpatient installations either wholly or by patient class as well.