Psychosocial aspects of project work: a comparison between product development and construction projects

Different project goals provide different prerequisites for project work and team processes. Two important aspects of project goals are technological certainty/uncertainty and adequacy of goal definition. Product development projects and construction projects are different in these respects. The study explores differences between the two types of projects with regard to psychosocial aspects of the work situation. Data were collected by means of a questionnaire study (n=98). The items in the questionnaire were designed to investigate social processes, individual work environment, and input/output factors. Results indicate that there were more developed team processes in the product development projects, and that co-workers on such projects experienced development of professional skills to a greater extent. In general, social processes requiring conceptual co-operation and communication were less pronounced in the construction projects investigated. The paper discusses how the differences found between the two kinds of projects can be related to work settings. Possible implications for future research are considered.

[1]  E. Sundstrom,et al.  Work teams: Applications and effectiveness. , 1990 .

[2]  J. Pinto,et al.  Antecedents and consequences of project team cross-functional cooperation , 1993 .

[3]  M. Tushman Impacts of Perceived Environmental Variability on Patterns of Work Related Communication , 1979 .

[4]  Richard F. Deckro,et al.  The social psychology of project management conflict , 1993 .

[5]  R. Katz The Effects of Group Longevity on Project Communication and Performance. , 1982 .

[6]  Johann Packendorff,et al.  INQUIRING INTO THE TEMPORARY ORGANIZATION: NEW DIRECTIONS FOR PROJECT MANAGEMENT RESEARCH , 1995 .

[7]  E. McDonough Investigation of Factors Contributing to the Success of Cross-Functional Teams , 2000 .

[8]  H. Thamhain Managing technologically innovative team efforts toward new product success , 1990 .

[9]  E. A. Locke,et al.  Self-regulation through goal setting , 1991 .

[10]  Aaron J. Shenhar,et al.  From low‐ to high‐tech project management , 1993 .

[11]  Hal W. Hendrick,et al.  Human Factors in Organizational Design and Management , 1984 .

[12]  Margareta Norell Bergendahl,et al.  Improving Co-operation in project teams , 1997 .

[13]  Michael A. West,et al.  Handbook of Work Group Psychology , 1996 .

[14]  J. Hackman,et al.  The design of work teams , 1987 .

[15]  J. A. kernaghan,et al.  The contribution of the group process to successful project planning in R&D settings , 1986, IEEE Transactions on Engineering Management.

[16]  L. Argote Input uncertainty and organizational coordination in hospital emergency units. , 1982, Administrative science quarterly.

[17]  Aaron J. Shenhar,et al.  Toward a typological theory of project management , 1996 .

[18]  J. R. Turner,et al.  Goals-and-methods matrix: coping with projects with ill defined goals and/or methods of achieving them , 1993 .

[19]  K. Jehn A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict , 1995 .

[20]  S. G. Cohen,et al.  What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite , 1997 .

[21]  L. Cronbach Coefficient alpha and the internal structure of tests , 1951 .

[22]  Elizabeth C. Ravlin,et al.  The Design and Activation of Self-Regulating Work Groups , 1987 .

[23]  R. Golembiewski Handbook of Organizational Behavior , 2001 .

[24]  Richard,et al.  Motivation through the Design of Work: Test of a Theory. , 1976 .

[25]  Svante Hovmark,et al.  Project organization: Change in the work atmosphere for engineers , 1996 .

[26]  J. Pinto,et al.  Critical factors in project implementation: a comparison of construction and R&D projects , 1989 .

[27]  E. A. Locke,et al.  Participation in Decision-Making: One More Look , 1979 .

[28]  Gina J. Medsker,et al.  RELATIONS BETWEEN WORK GROUP CHARACTERISTICS AND EFFECTIVENESS: IMPLICATIONS FOR DESIGNING EFFECTIVE WORK GROUPS , 1993 .

[29]  Thamhaim Hj,et al.  Conflict management in project life cycles. , 1975, Sloan management review.

[30]  E. A. Locke,et al.  Goal setting and task performance: 1969–1980. , 1981 .