Assisting User Browsing over Linked Data: Requirements Elicitation with a User Study

There are growing arguments that linked data technologies can be utilised to enable user-oriented exploratory search systems for the future Internet. Recently, search over linked data has been studied in different domains and contexts. However, there is still limited insight into how conventional semantic browsers over linked data can be extended to empower exploratory search, which is open-ended, multi-faceted and iterative in nature. Empirical user studies in representative domains can identify problems and elicit requirements for innovative functionality to assist user exploration. This paper presents such an approach --- a user study with a uni-focal semantic data browser over several datasets linked via domain ontologies is used to inform what intelligent features are needed in order to assist exploratory search through linked data. We report main problems experienced by users while conducting exploratory search tasks, based on which requirements for algorithmic support to address the observed issues are elicited. A semantic signposting approach for extending a semantic data browser is proposed as a way to address the derived requirements.

[1]  Ian Horrocks,et al.  The Semantic Web – ISWC 2010: 9th International Semantic Web Conference, ISWC 2010, Shanghai, China, November 7-11, 2010, Revised Selected Papers, Part I , 2010, SEMWEB.

[2]  Harald Sack,et al.  The Path is the Destination - Enabling a New Search Paradigm with Linked Data , 2010, LDSI@FIA.

[3]  Jeremy Roschelle,et al.  Learning in Interactive Environments: Prior Knowledge and New Experience , 2007 .

[4]  Antti Oulasvirta,et al.  When more is less: the paradox of choice in search engine use , 2009, SIGIR.

[5]  Gary Marchionini,et al.  Exploratory search , 2006, Commun. ACM.

[6]  David Schuff,et al.  What Makes a Helpful Review? A Study of Customer Reviews on Amazon.com , 2010 .

[7]  Monica M. C. Schraefel,et al.  Connecting the Dots: A Multi-pivot Approach to Data Exploration , 2011, SEMWEB.

[8]  S. Hart,et al.  Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research , 1988 .

[9]  Sébastien Ferré,et al.  Semantic Search: Reconciling Expressive Querying and Exploratory Search , 2011, SEMWEB.

[10]  P. Janne,et al.  Less is More – The Paradox of Choice in Search-Engine Use , 2011 .

[11]  Monica M. C. Schraefel What does It Look Like, Really? Imagining how Citizens might Effectively, Usefully and Easily Find, Explore, Query and Re-present Open/Linked Data , 2010, International Semantic Web Conference.

[12]  Dhavalkumar Thakker,et al.  Exploring exploratory search: a user study with linked semantic data , 2013, IESD '13.

[13]  Harith Alani,et al.  Ontology ranking based on the analysis of concept structures , 2005, K-CAP '05.

[14]  Luanne Freund,et al.  Assigning search tasks designed to elicit exploratory search behaviors , 2012, HCIR '12.

[15]  Lora Aroyo,et al.  The Semantic Web - ISWC 2011 - 10th International Semantic Web Conference, Bonn, Germany, October 23-27, 2011, Proceedings, Part I , 2011, SEMWEB.