Sales and operations planning in the process industry

This paper provides a systematic review of sales and operations planning (S&OP) in process industries (PIs). The aim is to investigate the present state of S&OP in PIs and then to identify the desired future state of the S&OP process based on the specific characteristics of PIs. The findings of this paper show that this issue has not received much attention in the academic world. Hence there is a need for conceptual models with focus on specific characteristics of PI. In particular, characteristics upstream of the discretization point are investigated and implementation of S&P in the PI context is stressed.

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