Electronic Participation: 12th IFIP WG 8.5 International Conference, ePart 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings

[1]  Elin Wihlborg,et al.  'It is unbelievable how many come to us': : A study on community librarians' perspectives on digital inclusion in Sweden , 2021, J. Community Informatics.

[2]  Joachim Åström.  Participatory Urban Planning: What Would Make Planners Trust the Citizens? , 2020 .

[3]  Thomas M. Vogl,et al.  Artificial Intelligence and Organizational Memory in Government: The Experience of Record Duplication in the Child Welfare Sector in Canada , 2020, DG.O.

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[5]  Thomas M. Vogl.  The Impact of Information Technology Evolution on the Forms of Knowledge in Public Sector Social Work: Examples from Canada and the UK , 2020, HICSS.

[6]  Tone Bratteteig,et al.  "I'm Disabled and Married to a Foreign Single Mother". Public Service Chatbot's Advice on Citizens' Complex Lives , 2020, ePart.

[7]  Dirk Draheim,et al.  Stage Models for Moving from E-Government to Smart Government , 2019, EGOSE.

[8]  Ines Mergel,et al.  Defining digital transformation: Results from expert interviews , 2019, Gov. Inf. Q..

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[10]  Elin Wihlborg,et al.  'It Is Always an Individual Assessment': A Case Study on Challenges of Automation of Income Support Services , 2019, EGOV.

[11]  Sara Hofmann,et al.  Close encounters of the digital kind: A research agenda for the digitalization of public services , 2019, Gov. Inf. Q..

[12]  Morten Meyerhoff Nielsen,et al.  Governance lessons from Denmark's digital transformation , 2019, DG.O.

[13]  Ralf Klischewski,et al.  Will the Government Machine Turn into a Monster? , 2019, DG.O.

[14]  Lotta Hultin,et al.  On becoming a sociomaterial researcher: Exploring epistemological practices grounded in a relational, performative ontology , 2019, Inf. Organ..

[15]  B. Gann.  Digital Inclusion and Health in Wales , 2019, Journal of Consumer Health on the Internet.

[16]  R. Bhardwaj.  Development of Online Legal Information System Lawyers Perceptions , 2019, DESIDOC Journal of Library & Information Technology.

[17]  P. Dimitrakopoulos,et al.  Corporate biodiversity accounting and reporting in mega-diverse countries: An examination of indicators disclosed in sustainability reports , 2019, Ecological Indicators.

[18]  Alexander Jam Van Deursen,et al.  The first-level digital divide shifts from inequalities in physical access to inequalities in material access , 2018, New Media Soc..

[19]  Elin Wihlborg,et al.  A Digital Society for All? - Meanings, Practices and Policies for Digital Diversity , 2019, HICSS.

[20]  B. Pfau-Effinger,et al.  Self-Responsibility of the “Active Social Citizen”: Different Types of the Policy Concept of “Active Social Citizenship” in Different Types of Welfare States , 2019, American Behavioral Scientist.

[21]  S. Arnstein,et al.  Ladder of Citizen Participation , 2020 .

[22]  E. Wihlborg,et al.  Automation of income support in the public social services: a case study of an innovation that is still struggling , 2019 .

[23]  Aggeliki Androutsopoulou.  EU-WIDE LEGAL TEXT MINING USING BIG DATA PRO- CESSING INFRASTRUCTURES , 2019 .

[24]  Karin Skill,et al.  DigidelCenter i Motala : Lärdomar för ökad digital kompetens , 2019 .

[25]  H. Schachter,et al.  Exploring the antecedents of municipal managers’ attitudes towards citizen participation , 2018 .

[26]  Asbjørn Følstad,et al.  Chatbots: changing user needs and motivations , 2018, Interactions.

[27]  Leif Sundberg.  Enablers for interoperability in decentralized e-government settings , 2018, DG.O.

[28]  Maria Wimmer,et al.  Interoperability governance: a definition and insights from case studies in Europe , 2018, DG.O.

[29]  Ida Lindgren,et al.  Digital government transformation: a case illustrating public e-service development as part of public sector transformation , 2018, DG.O.

[30]  Emmanuel Bertin,et al.  From sovereign IT governance to liberal IT governmentality? A Foucauldian analogy , 2018, Eur. J. Inf. Syst..

[31]  Yasaman Khazaeni,et al.  All Work and No Play? Conversations with a Question-and-Answer Chatbot in the Wild , 2018, CHI 2018.

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[35]  Andrei V. Chugunov,et al.  Electronic "Pockets of Effectiveness": E-governance and Institutional Change in St. Petersburg, Russia , 2017, EGOV.

[36]  Sarah-Kristin Thiel,et al.  Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research , 2017, ePart.

[37]  Luc Bernier,et al.  The implementation of integrated electronic service delivery in Quebec: the conditions of collaboration and lessons , 2017 .

[38]  Dirk Draheim,et al.  The Potential of the Estonian e-Governance Infrastructure in Supporting Displaced Estonian Residents , 2017, EGOVIS.

[39]  Niklas Hageback.  The Virtual Mind: Designing the Logic to Approximate Human Thinking , 2017 .

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[47]  S. Skaarup.  The Mediation of Authority , 2017 .

[48]  Kirsti Askedal,et al.  Reviewing Effects of ICT in Primary Healthcare Services: A Public Value Perspective , 2017, AMCIS.

[49]  Sebastian Harnisch,et al.  Diffusion of e‐government and e‐participation in Democracies and Autocracies , 2016 .

[50]  Raj Kumar Bhardwaj,et al.  Online legal information system for Indian environment: a user’s perspectives , 2016 .

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[53]  James A. Hendler,et al.  Social Machines: The Coming Collision of Artificial Intelligence, Social Networking, and Humanity , 2016 .

[54]  Tone Bratteteig,et al.  Do-it-yourself services and work-like chores: on civic duties and digital public services , 2016, Personal and Ubiquitous Computing.

[55]  Abigail Sellen,et al.  "Like Having a Really Bad PA": The Gulf between User Expectation and Experience of Conversational Agents , 2016, CHI.

[56]  Susan Tregeagle.  Heads in the Cloud: An Example of Practice-Based Information and Communication Technology in Child Welfare , 2016 .

[57]  Pompeu Casanovas,et al.  Semantic Web for the Legal Domain: The next step , 2016, Semantic Web.

[58]  Wendy C Robertson.  Bibliotech: Why libraries matter more than ever in the age of Google , 2016 .

[59]  S. Groeneveld,et al.  What Do Public Officials Think About Citizens? : The Role of Public Officials’ Trust and Their Perceptions of Citizens’ Trustworthiness in Interactive Governance , 2016 .

[60]  John Carlo Bertot,et al.  Building Digitally Inclusive Communities: the Roles of Public Libraries in Digital Inclusion and Development , 2016, ICEGOV.

[61]  Anne Burke,et al.  Navigating the digital divide: A systematic review of eHealth literacy in underserved populations in the United States , 2016, Informatics for health & social care.

[62]  Hans Jochen Scholl,et al.  Creating Smart Governance: The key to radical ICT overhaul at the City of Munich , 2016, Inf. Polity.

[63]  Alex Ingrams,et al.  Mobile phones, smartphones, and the transformation of civic behavior through mobile information and connectivity , 2015, Gov. Inf. Q..

[64]  Pernille Kræmmergaard,et al.  The efficiency of freedom: Single parents' domestication of mandatory e-government channels , 2015, Gov. Inf. Q..

[65]  Thomas Hess,et al.  Digital Transformation Strategies , 2015, Business & Information Systems Engineering.

[66]  W. R. Ford,et al.  Real conversations with artificial intelligence: A comparison between human-human online conversations and human-chatbot conversations , 2015, Comput. Hum. Behav..

[67]  Michael I. Jordan,et al.  Machine learning: Trends, perspectives, and prospects , 2015, Science.

[68]  Javier Alfonso-Cendón,et al.  Building up eParticipatory decision-making from the local to the global scale. Study case at the European Higher Education Area , 2015, Comput. Hum. Behav..

[69]  Eric Breit,et al.  Making the Technological Transition – Citizens' Encounters with Digital Pension Services , 2015 .

[70]  Paul T. Jaeger,et al.  Digital Inclusion and the Affordable Care Act: Public Libraries, Politics, Policy, and Enrollment in “Obamacare” , 2015, Public Libr. Q..

[71]  Efthimios Tambouris,et al.  A Comparative Analysis of Tools and Technologies for Policy Making , 2015 .

[72]  Guri Verne.  "The winners are those who have used the old paper form". On citizens and automated public services , 2015 .

[73]  Atul Ashokbhai Bhatt.  Information needs, perceptions and quests of law faculty in the digital era , 2014, Electron. Libr..

[74]  José Ramón Gil-García,et al.  Digital government transformation and internet portals: The co-evolution of technology, organizations, and institutions , 2014, Gov. Inf. Q..

[75]  Jarunee Wonglimpiyarat,et al.  Innovative policies to support technology and ICT development , 2014, Gov. Inf. Q..

[76]  Brian S. Butler,et al.  Local big data: the role of libraries in building community data infrastructures , 2014, dg.o '14.

[77]  Amelia Johns,et al.  Contested Publics: Racist Rants, Bystander Action and Social Media Acts of Citizenship , 2014 .

[78]  Paul Hepburn.  Local Democracy in a Digital Age: Lessons for Local Government from the Manchester Congestion Charge Referendum , 2014 .

[79]  Zina O'Leary.  The essential guide to doing your research project , 2014 .

[80]  Advances in Socio-Technical Systems Understanding and Design: A Festschrift in Honour of K.D. Eason. , 2014, Applied ergonomics.

[81]  Pierre André,et al.  Citizen Participation , 1977 .

[82]  N. Choi,et al.  The Digital Divide Among Low-Income Homebound Older Adults: Internet Use Patterns, eHealth Literacy, and Attitudes Toward Computer/Internet Use , 2013, Journal of medical Internet research.

[83]  P. Gillingham.  The Development of Electronic Information Systems for the Future: Practitioners, ‘Embodied Structures’ and ‘Technologies-in-Practice’ , 2013 .

[84]  Paul M. Leonardi,et al.  Theoretical foundations for the study of sociomateriality , 2013, Inf. Organ..

[85]  Marc Hooghe,et al.  A COMPARATIVE ANALYSIS OF THE RELATION BETWEEN POLITICAL TRUST AND FORMS OF POLITICAL PARTICIPATION IN EUROPE , 2013 .

[86]  Jörgen Sandberg,et al.  Constructing Research Questions: Doing Interesting Research , 2013 .

[87]  Hanspeter Kriesi,et al.  Models for democracy , 2013 .

[88]  E. Isin.  Citizens Without Frontiers , 2012 .

[89]  Robin H. Lemaire,et al.  Core concepts and key ideas for understanding public sector organizational networks: Using research to inform scholarship and practice , 2012 .

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[91]  Paul T. Jaeger,et al.  The Intersection of Public Policy and Public Access: Digital Divides, Digital Literacy, Digital Inclusion, and Public Libraries , 2012, Public Libr. Q..

[92]  M. Svensson.  Routes, Routines and Emotions in Decision Making of Emergency Call Takers , 2012 .

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[94]  Brian Whitworth,et al.  Investigating Personal And Community Factors In E-Government: A Citizen's Perspective , 2012, PACIS.

[95]  M. Iansiti,et al.  Entry into Platform-Based Markets , 2012 .

[96]  K. Zivi.  Making Rights Claims: A Practice of Democratic Citizenship , 2011 .

[97]  J. Groenewegen.  Transaction Cost Economics and Beyond , 2011 .

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[100]  Rik Maes,et al.  International Journal of Information Management on the Governance of Information: Introducing a New Concept of Governance to Support the Management of Information , 2022 .

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[108]  Daniel Lathrop,et al.  Open Government: Collaboration, Transparency, and Participation in Practice , 2010 .

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[113]  Glenn A. Bowen.  Document Analysis as a Qualitative Research Method , 2009 .

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[116]  J. Alford,et al.  Engaging Public Sector Clients: From Service-Delivery to Co-Production , 2009 .

[117]  M. Islam.  Towards a sustainable e-Participation implementation model , 2008 .

[118]  Karen Mossberger,et al.  Toward digital citizenship: Addressing inequality in the information age , 2008 .

[119]  Wolfgang E. Ebbers,et al.  Electronic government: Rethinking channel management strategies , 2008, Gov. Inf. Q..

[120]  Graham Pervan,et al.  Eight key issues for the decision support systems discipline , 2008, Decis. Support Syst..

[121]  Susan V. Scott,et al.  10 Sociomateriality: Challenging the Separation of Technology, Work and Organization , 2008 .

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[127]  Jacki O'Neill,et al.  How Can I Help You? Call Centres, Classification Work and Coordination , 2007, Computer Supported Cooperative Work (CSCW).

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