Discomfort, affects and coping strategies in driving activity

Psychological comfort/discomfort is a global feeling constructed from the affective states which are lived by the users during the activity. This empirical study is about discomfort and emotions lived during all sorts of driving situations, and it is based on "explicitation interviews" and questionnaires. The analysis allowed us to specify the categories of uncomfortable situations during driving and their level of discomfort, to develop the underlying cognitive and social sources of discomfort (need of multiple attention; impossible anticipation; loss of control and feeling of un-ability; social image and relation), and to look at how people cope with the disagreeable situations, specifying the different types of coping modes (internal coping, external coping, avoidance).

[1]  J. Forgas,et al.  After the Movies , 1987 .

[2]  Donald A. Norman,et al.  Emotional design , 2004, UBIQ.

[3]  R. Lazarus.  Emotion and Adaptation , 1991 .

[4]  A. Berthoz,et al.  Le sens du mouvement , 1997 .

[5]  G. Bower.  Mood and memory. , 1981, The American psychologist.

[6]  J. Baron,et al.  Outcome bias in decision evaluation. , 1988, Journal of personality and social psychology.

[7]  S. Folkman,et al.  Stress, appraisal, and coping , 1974 .

[8]  Francisco J. Varela,et al.  On Becoming Aware: A pragmatics of experiencing , 2003 .

[9]  E. Goffman.  The Presentation of Self in Everyday Life , 1959 .

[10]  Antonio R. Damasio.  L'erreur de Descartes : la raison des émotions , 2001 .

[11]  V Maffiolo,et al.  The emotional quality of speech in voice services , 2003, Ergonomics.

[12]  Martin G Helander,et al.  Hedonomics—affective human factors design , 2003, Ergonomics.

[13]  Jakob Nielsen,et al.  Usability engineering , 1997, The Computer Science and Engineering Handbook.

[14]  Ann Light,et al.  Adding method to meaning: A technique for exploring peoples' experience with technology , 2006, Behav. Inf. Technol..

[15]  B. Rimé,et al.  Le partage social des émotions , 2009 .

[16]  Gerald L. Glore,et al.  Emotions and Beliefs: Feeling is believing: Some affective influences on belief , 2000 .

[17]  P. Johnson-Laird,et al.  Towards a Cognitive Theory of Emotions , 1987 .

[18]  Donald E. Broadbent,et al.  Anxiety and Attentional Bias: State and Trait , 1988 .

[19]  S. Folkman,et al.  Stress, Appraisal, and Coping. New York, NY: Springer; , 1984 .

[20]  P. Jordan.  Human factors for pleasure in product use. , 1998, Applied ergonomics.

[21]  K. Fernow.  New York , 1896, American Potato Journal.

[22]  A. Isen,et al.  Positive affect and decision making. , 1993 .

[23]  Tim French,et al.  Becoming aware , 2019, Companion Animal.

[24]  Béatrice Cahour.  Affects management and protection of the relation in cooperative interactions , 2008 .

[25]  P. Ekman.  Emotion in the human face , 1982 .