The Social Intranet : Insights on Managing and Sharing Knowledge Internally

This research report introduces the concept of the social intranet—the use of in-house social networking technologies for employees of a government organization only— and how these technologies are designed and used in the public sector. As opposed to social media tools used to engage external audiences for educational and informational purposes, social intranets are slowly spreading in government to support internal knowledge creation, sourcing, and sharing activities.

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