A cross‐cultural comparison of behavioral intention models ‐ Theoretical consideration and an empirical investigation

Behavioral intention models are assumed to be universally applicable; however, recent criticisms have questioned their application among non‐Western subjects. It is argued that models that posit constructs that represent and measure the cultural nature of evaluative and normative latent constructs will best model intention formation in a culture. Thus, emic measures of etic latent constructs are required. A review of culturally‐influenced differences in reasoning processes between Chinese and Americans provides a theoretical basis to explore these models with samples from two cultures. Models considered Western, Oriental, and universal were compared with Hong Kong and US subjects. As predicted, the most Western model fit the USA data best and the most Oriental model fit the Hong Kong data best. Also as predicted, the measures of evaluation most representative of emic thought processes were most related to intention formation. Results suggest that the BI framework is applicable across cultures, yet must be operationalized with the distinctive thought processes of each culture in mind.

[1]  Michael J. Ryan,et al.  Generalizing from "Imperfect" Replication , 1981 .

[2]  Karen L. Middleton,et al.  Socially desirable response sets: The impact of country culture. , 2000 .

[3]  J. G. Miller,et al.  Culture and Moral Judgment: How Are Conflicts between Justice and Interpersonal Responsibilities Resolved? , 2022 .

[4]  Grant Mccracken Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods , 1986 .

[5]  Y. Poortinga,et al.  Explaining Cross-Cultural Differences , 1987 .

[6]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[7]  R. Brislin,et al.  Cross-cultural psychology. , 1984 .

[8]  Robert E. Kleine,et al.  Contextual Influences on the Meanings Ascribed to Ordinary Consumption Objects , 1991 .

[9]  Joseph A. Cote,et al.  Culture Bound Assumptions in Behavior Intention Models , 1989 .

[10]  John Child,et al.  Organizations As Adaptive Systems in Complex Environments: the Case of China , 1999 .

[11]  J. Bruner,et al.  Culture and Cognitive Growth , 1966 .

[12]  S. Sethi,et al.  Theory of cross-cultural buyer-behavior / BEBR No. 115 , 1973 .

[13]  C. Osgood,et al.  Processing times for English and Chinese words , 1983, Perception & psychophysics.

[14]  Muhammad A. Al-Khaldi,et al.  The influence of attitudes on personal computer utilization among knowledge workers: the case of Saudi Arabia , 1999, Inf. Manag..

[15]  Irving Biederman,et al.  On processing Chinese ideographs and English words: Some implications from Stroop-test results , 1979, Cognitive Psychology.

[16]  H. Triandis The analysis of subjective culture , 1973 .

[17]  I. Ajzen,et al.  Understanding Attitudes and Predicting Social Behavior , 1980 .

[18]  Chao-chuan Chen,et al.  Sources of Work‐Family Conflict: A Sino‐U.S. Comparison of the Effects of Work and Family Demands , 2000 .

[19]  R. Nisbett,et al.  Causal attribution across cultures: Variation and universality. , 1999 .

[20]  William L. Wilkie,et al.  Issues in Marketing's use of Multi-Attribute Attitude Models , 1973 .

[21]  William R. Dillon,et al.  Causal Analysis and Latent Class Models: An Application to a Communication Hierarchy of Effects Model , 1982 .

[22]  M. Cole,et al.  The psychology of literacy , 1983 .

[23]  M. S. Katigbak,et al.  The Effects of Language of Data Collection on Derived Conceptions of healthy Personality with Filipino Bilinguals , 1988 .

[24]  Blair H. Sheppard,et al.  The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research , 1988 .

[25]  D. Bidney,et al.  La Pensee Sauvage , 1964 .

[26]  T. Ostrom The relationship between the affective, behavioral, and cognitive components of attitude. , 1969 .

[27]  A. Davis Handling uncertainty: Do managers in the People's Republic of China, the US, and the UK differ? , 1997 .

[28]  H. Triandis,et al.  Individualism and Collectivism: Cross-cultural Perspectives on Self-ingroup Relationships We Wish to Thank Our Research Collaborators for Stimulating Ideas, Data, and Moral Support in Carrying out a Complex Set of Studies. They , 2022 .

[29]  Morris B. Holbrook,et al.  Using a Structural Model of Halo Effect to Assess Perceptual Distortion due to Affective Overtones , 1983 .

[30]  S. Chaiken,et al.  The psychology of attitudes. , 1993 .

[31]  T. Clark,et al.  International Marketing and National Character: A Review and Proposal for an Integrative Theory , 1990 .

[32]  M. Cole,et al.  The cultural context of learning and thinking. An Exploration in Experimental Anthropology. , 1971 .

[33]  J. Zaichkowsky,et al.  A Global Look at Consumer Involvement and Use of Products , 1989 .

[34]  M. Cole,et al.  Cognitive Development: Its Cultural and Social Foundations , 1976 .

[35]  J. J. Cronin,et al.  Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments , 2000 .

[36]  S. Akhtar,et al.  ORGANIZATIONAL COMMITMENT AND EXPERIENCED BURNOUT: AN EXPLORATORY STUDY FROM A CHINESE CULTURAL PERSPECTIVE , 1998 .

[37]  P. Bentler Comparative Fit Indices in Structural Models , 1990 .

[38]  H. Thorelli PRODUCT INFORMATION: SEARCH AND SATISFACTION THE PRC, OVERSEAS CHINESE AND THAILAND , 1985 .

[39]  J. W. Hutchinson,et al.  Dimensions of Consumer Expertise , 1987 .

[40]  Michael Cole,et al.  Culture and thought; a psychological introduction , 1974 .

[41]  I. Vertinsky,et al.  Does Culture Matter? A Cross-Cultural Study of Executives’ Choice, Decisiveness, and Risk Adjustment in International Marketing , 1988 .

[42]  Naresh K. Malhotra,et al.  Marketing Research: An Applied Orientation , 1993 .

[43]  N. Malhotra A METHODOLOGY FOR MEASURING CONSUMER PREFERENCES IN DEVELOPING COUNTRIES , 1988 .

[44]  R. Brislin The wording and translation of research instruments. , 1986 .

[45]  S. Douglas,et al.  Cross-National Comparisons and Consumer Stereotypes: A Case Study of Working and Non-Working Wives in the U.S. and France , 1976 .

[46]  N. Quinn,et al.  Preliminaries to a theory of culture acquisition. , 1992 .

[47]  Louis Raymond,et al.  Determinants of EIS use: Testing a behavioral model, , 1995, Decis. Support Syst..

[48]  H. Triandis,et al.  Cultural Values in Intergroup and Single-Group Social Dilemmas. , 1999, Organizational behavior and human decision processes.

[49]  J. Needham,et al.  Science and Civilization in China , 1955 .

[50]  N. Wong,et al.  Personal taste and family face: Luxury consumption in Confucian and western societies , 1998 .

[51]  M. Fishbein An Investigation of the Relationships between Beliefs about an Object and the Attitude toward that Object , 1963 .

[52]  Thomas J. Page,et al.  An Examination of the Convergent, Discriminant, and Predictive Validity of Fishbein's Behavioral Intention Model , 1982 .

[53]  R. Oliver,et al.  Crossover effects in the theory of reasoned action: A moderating influence attempt. , 1985 .

[54]  Paul Webley,et al.  A methodology for cultural measurement and change: A case study , 1999 .

[55]  P. Bentler,et al.  Significance Tests and Goodness of Fit in the Analysis of Covariance Structures , 1980 .

[56]  John W. Berry,et al.  ON CROSS‐CULTURAL COMPARABILITY , 1969 .

[57]  James P. Neelankavil,et al.  Determinants of Managerial Performance: A Cross-cultural Comparison of the Perceptions of Middle-level Managers in Four Countries , 2000 .

[58]  Gael McDonald,et al.  Cross-Cultural Methodological Issues in Ethical Research , 2000 .

[59]  Dennis W. Rook,et al.  Normative Influences on Impulsive Buying Behavior , 1995 .

[60]  G. Redding The Spirit of Chinese Capitalism , 1995 .

[61]  Joan G. Miller Bridging the content-structure dichotomy: Culture and the self. , 1988 .

[62]  R. Friedmann,et al.  Psychological meaning of products: Identification and marketing applications , 1986 .

[63]  R. Brislin Cross-cultural research methods , 1973 .

[64]  Michael J. Ryan Behavioral intention formation : the interdependency of attitudinal and social influence variables , 1982 .

[65]  W. Fred van Raaij,et al.  Cross-Cultural Research Methodology As a Case of Construct Validity , 1978 .

[66]  Harry C. Triandis A model of choice in marketing. , 1982 .

[67]  M. Lubatkin,et al.  Research Note Measuring Organizational Culture Clashes: A Two-Nation Post-Hoc Analysis of a Cultural Compatibility Index , 2000 .

[68]  J. Arndt Comments on Cross-Cultural Consumer Research , 1978 .

[69]  R. Green,et al.  Functional equivalence in cross‐cultural consumer behavior: Gift giving in Japan and the United States , 1988 .

[70]  David Chan,et al.  EMPLOYEE ATTITUDE SURVEYS IN A MULTINATIONAL ORGANIZATION: CONSIDERING LANGUAGE AND CULTURE IN ASSESSING MEASUREMENT EQUIVALENCE , 1999 .

[71]  Herman Kahn,et al.  World Economic Development: 1979 And Beyond , 1979 .

[72]  Carsten Ascheberg,et al.  Transnational Consumer Cultures and Social Milieus , 1999 .

[73]  Russell W. Belk,et al.  Becoming a Consumer Society: A Longitudinal and Cross-Cultural Content Analysis of Print Ads from Hong Kong, the People's Republic of China, and Taiwan , 1989 .

[74]  P. Vernon The abilities and achievements of Orientals in North America , 1982 .

[75]  Subhash Sharma,et al.  Sample size effects on chi square and other statistics used in evaluating causal models. , 1982 .

[76]  Isabella C. M. Cunningham,et al.  Societal Development and Family Purchasing Roles: A Cross-National Study , 1983 .

[77]  Alexander E. Ellinger,et al.  Consumer concern, knowledge, belief, and attitude toward renewable energy: An application of the reasoned action theory , 2000 .

[78]  Imad B. Baalbaki,et al.  International Services Marketing: A Comparative Evaluation of the Dimensions of Service Quality between Developed and Developing Countries , 1994 .

[79]  Chin Tiong Tan,et al.  The impact of cultural patterns on cognition and intention in Singapore. , 1987 .

[80]  Pierre R. Dasen,et al.  Human behavior in global perspective , 1999 .

[81]  M. Morris,et al.  Views from Inside and Outside: Integrating Emic and Etic Insights about Culture and Justice Judgment , 1999 .

[82]  Detmar W. Straub,et al.  The psychological origins of perceived usefulness and ease-of-use , 1999, Inf. Manag..

[83]  Donald J. Pierce,et al.  Democracy in America , 2018, Princeton Readings in Political Thought.

[84]  John C. Schweitzer,et al.  Cultural values reflected in Chinese and U.S. television commercials , 1996 .

[85]  Richard P. Bagozzi,et al.  Assessing Construct Validity in Organizational Research , 1991 .

[86]  P. Kay,et al.  Basic Color Terms: Their Universality and Evolution , 1973 .

[87]  Jensen J. Zhao The Chinese Approach to International Business Negotiation , 2000 .

[88]  W. McDonald American versus Japanese Consumer Decision Making , 1995 .

[89]  Albert C. Bemmaor,et al.  Predicting Behavior from Intention-to-Buy Measures: The Parametric Case , 1995 .

[90]  R. P. McDonald,et al.  Structural Equations with Latent Variables , 1989 .

[91]  M. J. Rosenberg Cognitive structure and attitudinal affect. , 1956, Journal of abnormal psychology.

[92]  Richard L. Celsi,et al.  The Role of Involvement in Attention and Comprehension Processes , 1988 .

[93]  J. Zaichkowsky Measuring the Involvement Construct , 1985 .

[94]  J. Mccarty Current Theory and Research on Cross-Cultural Factors in Consumer Behavior , 1989 .

[95]  Y. Amir,et al.  Are Social Psychological Laws Cross-Culturally Valid? , 1987 .

[96]  Heung Soo Park,et al.  High‐versus low‐Context culture: A comparison of Chinese, Korean, and American cultures , 1998 .

[97]  Naresh K. Malhotra,et al.  Methodological issues in cross‐cultural marketing research: A state‐of‐the‐art review , 1996 .

[98]  B. Byrne Structural Equation Modeling with LISREL, PRELIS, and SIMPLIS: Basic Concepts, Applications, and Programming , 1998 .

[99]  C. Osgood,et al.  The Measurement of Meaning , 1958 .

[100]  Peter Tucker,et al.  Normative Influences in Household Waste Recycling , 1999 .

[101]  H. Triandis,et al.  On the Universality of Social Psychological Theories , 1987 .

[102]  V. Mittal,et al.  Regret: A Model of its Antecedents and Consequences in Consumer Decision Making , 2000 .

[103]  R. Belk Situational Variables and Consumer Behavior , 1975 .

[104]  H. Triandis,et al.  Measurement in Cross-Cultural Psychology , 1985 .

[105]  Barbara A. Lafferty,et al.  A Cross-National Assessment of Social Desirability Bias and Consumer Ethnocentrism , 1999 .

[106]  Lawrence D. Phillips,et al.  Cultural Differences in Probabilistic Thinking , 1978 .

[107]  R. Norman,et al.  Affective-cognitive consistency, attitudes, conformity, and behavior. , 1975 .

[108]  Chol Lee,et al.  Modifying an American Consumer Behavior Model for Consumers in Confucian Culture , 1991 .

[109]  C. Schriesheim Causal Analysis: Assumptions, Models, and Data , 1982 .

[110]  Robert A. Peterson,et al.  Empirical Research in International Marketing: 1976–1982 , 1984 .

[111]  Imad B. Baalbaki,et al.  Heterogeneity of regional trading blocs and global marketing strategies: A multicultural perspective , 1998 .

[112]  R. Bagozzi A Field Investigation of Causal Relations among Cognitions, Affect, Intentions, and Behavior , 1982 .

[113]  楊國樞,et al.  Chinese Values and the Search for Culture-Free Dimensions of Culture , 1987 .

[114]  Yutang Lin My country and my people , 1936 .

[115]  R. Bagozzi,et al.  The Nature and Causes of Self-Esteem, Performance, and Satisfaction in the Sales Force: A Structural Equation Approach , 1980 .

[116]  Michael Harris Bond,et al.  The social psychology of Chinese people. , 1986 .

[117]  Wayne D. Hoyer,et al.  Choice Strategies and Involvement: a Cross-Cultural Analysis , 1989 .

[118]  W. Bearden,et al.  Reference Group Influence on Product and Brand Purchase Decisions , 1982 .

[119]  Joel B. Cohen,et al.  An examination of the Fishbein-Ajzen behavioral-intentions model's concepts and measures ☆ , 1981 .

[120]  Imad B. Baalbaki,et al.  EC:: One Market or Many? An Assessment of the Degree , 1993 .

[121]  Vikas Mittal,et al.  Attribute-Level Performance, Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach , 1999 .

[122]  Michael D. Reilly,et al.  Ethnic Migration, Assimilation, and Consumption , 1983 .

[123]  G. Soutar,et al.  Consumer Acquisition Patterns for Durable Goods: Australian Evidence , 1982 .

[124]  C. Craig,et al.  International Marketing Research , 1983 .

[125]  R. Malpass Theory and method in cross-cultural psychology. , 1977 .

[126]  J. S. Long,et al.  Testing Structural Equation Models , 1993 .

[127]  Chao-chia Liu,et al.  Society and Politics in Hong Kong , 1983 .

[128]  Naresh K. Malhotra,et al.  Culture and Consumer Behavior , 1993 .

[129]  M. Holbrook,et al.  Some Exploratory Findings on the Development of Musical Tastes , 1989 .

[130]  Rex B. Kline,et al.  Principles and Practice of Structural Equation Modeling , 1998 .

[131]  L. Doob,et al.  Patterning of time , 1971 .

[132]  D. Moore,et al.  An Information Processing Interpretation of Cross-National Consumer Characteristics , 1988 .

[133]  A. Pepitone Culture and the cognitive paradigm in social psychology , 1986 .

[134]  R. Green,et al.  Cross-Cultural Examination of the Fishbein Behavioral Intentions Model , 1991 .

[135]  J. D. Wharton,et al.  An exploratory investigation of how cultural attitudes relate to life insurance holdings: A cross-cultural comparison , 1989 .

[136]  E. Hirschman,et al.  Hedonic Consumption: Emerging Concepts, Methods and Propositions , 1982 .

[137]  P. Newcomer,et al.  Basic Color Terms , 1971, International Journal of American Linguistics.