Semantics Applied to Locate Services in the eGovernment Domain

The provision of solutions to fulfill requirements in the domain of eGovernment is a complex task. In order to achieve high quality services, a lot of features must be taken into account: accessibility, interoperability, usability, and so on. One of those features that must be beard in mind is the support for retrieving the desired service from any Public Administration. Citizens should be provided with tools to conduct their searches in a convenient manner for their needs. To achieve this high level goal, this paper proposes some artifacts: LifeEvents and AdministrativeServices. Those concepts are described using semantic tools, i.e., formal description techniques for knowledge in software environments. Besides, this technologies provides support for advanced recovery procedures as shown on the paper.