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This article describes the process and findings of a community study that was part of a task force to improve educational experiences for new English learners, particularly the large number of Latinos. Based on the analysis of a series of focus group interviews and a survey, the article discusses how students coming from other countries are usually accustomed to a different classroom environment and may be confused about how to relate with their teachers and with other students during class. At the same time, educators may not possess adequate knowledge about students’prior educational experiences and the cultural models of schooling in Latino communities. The article argues that educators need to consider both the risk and success factors for new immigrant students and examine more closely the nature of communication between students, teachers, and parents.