Workflow and Knowledge Management: Approaching an Integration

As in a famous saying: "Knowledge comes from practice and should return to practice?, knowledge is closely related to business process where it is used and created. In this part, WFMS (Workflow management system), as a system for business process definition, execution and management, plays an import role in KM (knowledge management): a big knowledge consumer and an important knowledge provider. But now the standard workflow technology has very few knowledge considerations. In this paper, after analyzing the relation among knowledge and WFMS, a new architecture for their integration is proposed. Considering the implementation of this architecture, one of the key points, the extended workflow model is studied.

[1]  Daniel E. O'Leary,et al.  Guest Editors' Introduction: Knowledge Management - An Interdisciplinary Approach , 2001, IEEE Intell. Syst..

[2]  Gustavo Alonso,et al.  Functionality and Limitations of Current Workflow Management Systems , 1997, unpublished.

[3]  Andreas Abecker,et al.  Business-process oriented delivery of knowledge through domain ontologies , 2001, 12th International Workshop on Database and Expert Systems Applications.

[4]  Steffen Staab,et al.  Knowledge and Business Processes: Approaching an Integration , 2002 .

[5]  Steffen Staab,et al.  Knowledge Processes and Ontologies , 2001, IEEE Intell. Syst..

[6]  Michael Stankosky,et al.  Knowledge Management: Insights from the Trenches , 2001, IEEE Softw..

[7]  Guus Schreiber,et al.  A Case Study in Using Protégé-2000 as a Tool for CommonKADS , 2000, EKAW.

[8]  A. Berztiss Knowledge and workflow systems , 2000, Proceedings 11th International Workshop on Database and Expert Systems Applications.

[9]  John C. Henderson,et al.  Managing process knowledge for decision support , 1999, Decis. Support Syst..

[10]  Beate List,et al.  Measuring knowledge with workflow management systems , 2001, 12th International Workshop on Database and Expert Systems Applications.

[11]  Andreas Abecker,et al.  Information supply for business processes: coupling workflow with document analysis and information retrieval , 2000, Knowl. Based Syst..

[12]  Guus Schreiber,et al.  Knowledge Engineering and Management: The CommonKADS Methodology , 1999 .

[13]  Asunción Gómez-Pérez,et al.  Knowledge Management through Ontologies , 1998, PAKM.